"presents" from your SA???

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claravi

claravi

I want more and more
O.G.
Aug 2, 2007
722
702
#1
Hi !
I was wondering maybe a stupid thing... but I would like to share my doubts with you.
When I bought my first Birkin, in November 2007, I payed with visa card, which for the store meens that they are getting less money as they pay a % to the bank. So if I payed 5200 € they would get around 100 € less.My SA gave me a small box with a perfume.
Then in February I bought anothe birkin, a 30 that cost me 4950 € that I payed by bank transfer, so they got the full amount. This time they didn't offer me anything.
In July I bough a scarf (250? €)
And in August my husband bought another 35 birkin ( 5350 €), and again no small present.
I didn't expect anything the first time, but then I thought they did it usually for big buyings as a birkin...but I guess I was wrong...?:shrugs:

Do you usually get small presents from your SA when you get an important item?
Of course I don't expect anything for a scarf, but if I was the manager of a store I wound for sure give some small present ( a twilly maybe, a perfume...) to a customer that has spent 15750 € in less than a year in my store...:yes:
Please share your experiences and thoughts about this....!
 
#3
I have spent more than that in one visit on a number of occasions in various boutiques around the world (Asia, Europe, US) and never got anything. I don't think Hermes is in the business of gift-giving. I even had to ask for scarf knotting cards, rather than be offered.

I was offered soft drinks, on occasion, if that counts...
 
#5
While I have received knotting cards and perfume samples etc I have never been given anything else no matter how much I have spent or by which means I have paid.
 
#8
No gifts. I did receive knotting cards and perfume samples.

I will say when I bought a few bags from Chanel from the SA in a short amount of time (plus referred people), she sent me three very nice items. Chanel No. 5 body lotion, Chanel Coco Madamoiselle Parfum and Body Oil. I was very pleased with that. They were all large sizes too.
 
#9
no gifts to me either, other than samples, scarf booklets, knotting cards and le monde. i wouldn't expect to receive anything as there are so many, many people that are true vip's. everyone has been truly lovely to me so i count that as a gift!:heart:
 
#10
I did receive a large bottle of Hermes perfume with one Birkin I purchased. I think the fragrance had just been introduced so I'm sure it was just a courtesy. They don't give gifts. I think they start to expect them from us though.
 
#11
I have received. I was shocked.the gift wasn't small. I have a few SA over the world but I can see myself already want to buy everything from her.(It's hard,you know what i mean) but try to give her more''business''in the future. for example, all those gift thing, DH's stuff.etc.
 
#13
LQYB said:
I have received. I was shocked.the gift wasn't small. I have a few SA over the world but I can see myself already want to buy everything from her.(It's hard,you know what i mean) but try to give her more''business''in the future. for example, all those gift thing, DH's stuff.etc.
Click to expand...
oh you were lucky then!
Well you know, it is not that I want them to give me anything because I buy from them... :p
it is just that as she gave me the sample of perfume with the very first purchase, I was surpriced that they didn't do it again... :shrugs:
I thought maybe they did it if you buy a bag or something, but I can see that normally they don't do presents.
I get a nice treatment from them when I visit the store, even if i am not going to buy. I think this is the most important thing, make the customer feel confortable, even if she/he doesn't get anything.
 
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