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but it is the way THEY stored it - i received it for Christmas like thisIt's how you stored it. I have the same issue. I stored mine sideways instead of flat and the magnetic closure moved over which caused the flap to "wrinkle". I took it in and the SA said it will go away with time and use as the canvas will soften. It does bother me at times and I even considered selling it but I really like the look of the bag and just have to use it more often.
That's really unfortunatebut it is the way THEY stored it - i received it for Christmas like this![]()
Check out the Favorite thread in the clubhouse. This bag has tons of problems with major creasing (much worse than what you have right now). It's why I went with the Eva even though I really wanted this one. It may not be fixable.
because my speedy had creased from the fold, but after a few weeks of keeping it stuffed, they softened, so i was thinking the same with this . . . and it doesn't help that my husband shops earlyWhy did you wait so long? You would have had no problem with an exchange if you had brought it back already. Best of luck, I completely understand why it would bother you.
I understand why you *waited* to exchange - because you were trying to see if the warped area would flatten with proper storage. So don't feel bad for waiting to exchange (as another posted had questioned the logic behind that).
Anyway, I'm happy you were able to exchange it and get another one that is perfect as the issue you posted was clearly visible. Congrats on your new bag, I hope you enjoy it!