I really try hard to be very certain before purchasing any item, especially a luxury item, precisely to avoid returns. That may mean going back a few times to try something on, or to illicit the collective opinions of DH, SA, and me. (No SA has ever had a problem with me doing this). When it’s an item like a vacuum, I google what the best rated ones are, and also go by the SAs recommendation. When something doesn’t work, I find it’s almost easier to find someone in my circle who might want the item. I don’t have unlimited means, but I think my practice just makes me careful about initial purchase. And, I’m worried about stuff ending up unwanted in landfills or something. It’s also why threads like, there is a microscopic flaw in X, sho7ld I return, drive me crazy. But. Everyone is different and I’m trying not to be too judgmental. Having said that, during Covid, when I was afraid to go into stores, I did buy stuff at Bergdorfs and Saks to try at home and if it didn’t fit, ir looked terrible, I returned. . . The way I justified my behavior during COVID was to compare it to me taking stuff into a fitting room IRL and trying it on and rejecting.
Too liberal return policies kind of horrify me