Ordering fine jewellery??

[annieebala]

I had made a full deposit before to order items. However, the item only took a week to be shipped to my current store. So I think the practice differs from store to store?

 

[Champie]

6 to 9 months is a very long wait.
Might take even longer due to the current situation.
I would ask the SM to make an exception since you have already paid the full deposit.

 

[QuelleFromage]

If the item you ordered is out of stock then 6-9 months makes sense as they don't know when work will begin again, and H usually pads their wait times so as not to disappoint.
Your SA does sound a bit....meh....so maybe go to another store and see if they will do a global search for the item. And give you a Constance.

 

[Nahreen]

I had to wait nearly 6 months for a white gold ring in my size. Ordered in beginning of august, arrived at middle of January. This was in 2016/2017.

 

[aksaiyo]

The receipt she gave me does actually say Deposit on the top right... But still not coming to terms re timing of the transfer under my account.

To provide more bg, been trying to get a Constance from her. And spent US8k within the month (half of it is the fine jewellery “deposit”)....

If this is really a store policy, then of course I’ll respect that. But if that is another means to achieve more spending, then thats another story....

I’m in Asia (not HK) and it’s the same way here. If you buy something before your items arrives you can technically redeem the value against your other purchase too, which is so weird because i’m not sure if i’ve paid for the ring I ordered now
You can think of it as store credit that is meant to be reserved for the jewelry item.