Ok. Now I am annoyed.

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#271
xiaoxiao, I'm glad that the situation has resolved itself to your satisfaction. That's great.

I hope, however, that the owner of this store takes some time to revise his/her consignment polices to deliver more information to the consignor up front. If I were bringing a bag to this establishment I would expect the owner/employee accepting my bag would spell all of this information out for me in writing before taking my bag from me to authenticate, clean, consign or whatever it is they are doing with it. Anyone dealing in high value items should have costs built into their fees to cover this type of disclosure up front.
 
#272
You did the right thing to bring up this situation as I'm sure many of us have thought of selling our H goodies but don't want to do it ourselves.

So this still does not mean I cross her off the list...it's more of a lesson learned about dealing with consignments and what to insist upon beforehand. Maybe this will be a lesson for her as well, customer service from both ends is imperative since consignees are really the only way for her to get H bags (doubt the store would sell directly to her knowing the status)

Had a very similar situation with a very reputable online reseller, couldn't get a copy of the contract and felt like I was getting the runaround as well. All ended well but it was still a horrible sensation to have your uber expensive bag in purgatory!

Listen, no one ever said you have to be a lovey dovey huggy kissy reseller, but some basic principles of business etiquette are universal.

Very glad this resulted in a happy ending, along with a slightly wiser audience
 
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#273
lawrence said:
How funny! Sounds we were talking about a cancer patient. How weird also, We haven't heard about Duchess, Luvbolide, Hautecouturess, any other "lawyer" nor any other nasty people so prompt to jugde... Get a life ladies!!!
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Pardon me? Are you questioning my professional credentials or taking issue with one of my posts? I am very offended by your comments and don't feel the need to justify my advice on this forum - or to any of my clients for that matter.
 
#277
AlbertGolden89 said:
Nothing to say but what a waste of time venting and then having to take some of it back.:tdown:
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Ouch. That actually hurts.

You are right about one thing: I did waste a lot of MY time to travel back and forth to the store without achieving anything.

But I am so sorry to hear that's how you feel. I honestly don't think I am taking anything back at all. And may I add I don't think I have done or say anything hurtful, or do or think anything wrong in this matter. Based on the information I was given at that time, that was how I felt. As situation progresses, as the way I feel about the whole thing.

Never once I hinted what store it was (except to say they are very reputable), and never once I made any ill or personal statement against the store or the owner. I have tried my best to gear my focus to resolve the issue, and not to think negatively. And I respectfully ask you to pay me the same courtesy as I did for the store and the owner.

May I also add that I would truly feel I have wasted my and other people's time if I have not learned anything from this experience or this thread is just for me to vent. The truth of the matter is, not only I have learned a GREAT deal about the situation, I have tried to share my experience with other people, so that we can all learn from this. Maybe you disagree, but I don't think you have done it respectfully, rather I sense your resentment and your statement patronizing.

Once again. I regret to hear that's how you feel. And if you have a problem with me, or anything I have done in this matter, please feel free to pm me. I am happy to discuss this further, if you don't mind further wasting your time in this matter.

Best regards,
Xiaoxiao
 
#278
^^Well said, Xiaoxiao. You have been nothing but respectful, diplomatic and classy through this whole ordeal. If anyone has learned anything from it, it has been worth the posting!! In other words, :dftt: (should be plural)....:heart:
 
#279
I don't think my post should have been edited w/o even asking me...and since you sent me a pm about the matter, I can and will mention that my issue was with portero and it was resolved to my satisfaction. There's nothing shameful about naming the reseller. I did clarify that I would still patronize the reseller on 18th street (If I'm allowed to say that) so I don't understand the paranoia here.

If you now feel guilty about bringing this up and unwittingly dropping hints about the seller, thats not my fault. I would never ask to delete anyone else's posts...only my own if I goofed. see post 272

olive519 said:
You did the right thing to bring up this situation as I'm sure many of us have thought of selling our H goodies but don't want to do it ourselves.

So this still does not mean I cross her off the list...it's more of a lesson learned about dealing with consignments and what to insist upon beforehand. Maybe this will be a lesson for her as well, customer service from both ends is imperative since consignees are really the only way for her to get H bags (doubt the store would sell directly to her knowing the status)

Had a very similar situation with a very reputable online reseller, couldn't get a copy of the contract and felt like I was getting the runaround as well. All ended well but it was still a horrible sensation to have your uber expensive bag in purgatory!

Listen, no one ever said you have to be a lovey dovey huggy kissy reseller, but some basic principles of business etiquette are universal.

Very glad this resulted in a happy ending, along with a slightly wiser audience
Click to expand...
 
#280
Hi Olive, I just saw your post...

I PM'd you first, waited for awhile before asking mod to edit it. In my decision to whether continue waiting for you to come back on line, I also considered the high volume of this thread. At the end, the fact that so many people have taken interest in this thread made me feel like I needed to act fast, hence contacting mod. I have given them my rationale for not mentioning any name, and ask them to respect my decision and consider removing the name. I think it was a reasonable request, otherwise it would not have been honored.

I agree with you: There is nothing shameful about mentioning the reseller. But I have made the decision of not mentioning names period, and I need to be consistent - I did not mention any names when the matter was not resolved, and I certainly will not mention any names even when the situation has fully resolved. Otherwise I would be over-compensating. The fact is I do not feel guilty about posting it, precisely because I had decided to keep it anonymous from the beginning.

Going forward, respecting your wishes, I will not edit anything you post without asking for your consent. And I would ask you to respect my wishes not to speculate which store.

Thank you.




olive519 said:
I don't think my post should have been edited w/o even asking me...and since you sent me a pm about the matter, I can and will mention that my issue was with portero and it was resolved to my satisfaction. There's nothing shameful about naming the reseller. I did clarify that I would still patronize the reseller on 18th street (If I'm allowed to say that) so I don't understand the paranoia here.

If you now feel guilty about bringing this up and unwittingly dropping hints about the seller, thats not my fault. I would never ask to delete anyone else's posts...only my own if I goofed. see post 272
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#281
Thank you, xiaoxiao, for posting your experience. It was very educational. By sharing "war stories" we learn what we can do to prevent the same thing from happening to us. I don't think your concerns were unfounded - I would have been panic stricken, under the circumstances. I'm so happy it ended well!
 
#282
Trocadero said:
Thank you, xiaoxiao, for posting your experience. It was very educational. By sharing "war stories" we learn what we can do to prevent the same thing from happening to us. I don't think your concerns were unfounded - I would have been panic stricken, under the circumstances. I'm so happy it ended well!
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Don't you think if she had followed the right steps from the beginning and did it by a one on one appointment all the drama could have been avoided? Love and war, so not the case. Most ladies of leisure don't loose perspective they remain neutral and deal with issues on their own. Maybe it is time to find where our self respect went. Maturity and patience is a true virtue. Besides how do you know who was the victim and who the savior? I really wonder what the other person thinks. Sadly, I guess we will never know. It is time to grow up!
 
#283
xiaoxiao said:
Hi Olive, I just saw your post...

I PM'd you first, waited for awhile before asking mod to edit it. In my decision to whether continue waiting for you to come back on line, I also considered the high volume of this thread. At the end, the fact that so many people have taken interest in this thread made me feel like I needed to act fast, hence contacting mod. I have given them my rationale for not mentioning any name, and ask them to respect my decision and consider removing the name. I think it was a reasonable request, otherwise it would not have been honored.

I agree with you: There is nothing shameful about mentioning the reseller. But I have made the decision of not mentioning names period, and I need to be consistent - I did not mention any names when the matter was not resolved, and I certainly will not mention any names even when the situation has fully resolved. Otherwise I would be over-compensating. The fact is I do not feel guilty about posting it, precisely because I had decided to keep it anonymous from the beginning.

Going forward, respecting your wishes, I will not edit anything you post without asking for your consent. And I would ask you to respect my wishes not to speculate which store.

Thank you.
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I think it was kind of you to consider the feelings of a member who joined in January 2007.
I know you have posted voraciously since you joined in May,but that doesn't make an infrequent poster a less important member.
 
#284
hi albertgolden. I see you are a person with strong views and not afraid of expressing them. Unfortunately what we express shows our color. Under normal circumstances I would not entertain irresponsible comments but in this case I feel I need to set the record straight.

And what makes me uncomfortable in this case is your resentment, which I have to say surprises me. As a person I do not know and have reason to believe, who do not know me, you speak as of you were next to me the entire time!

In any case, if you know the consignment store, you would know that no appointment is needed when you drop off the things, which is not uncommon among consignment stores. Some stores would requst appointments, some don't. Second, one of the first things I said as the afterthoughts post is that I should have followed up with the store to get the contract straight, and to understand the process and to ask questions. I bear that responsibilities and do not intend to blame it on other people. Third, self respect, IMO is to respect one self by respecting others as well. From your posts, one is to dismiss and patronize the thread without giving any reasons, is not a sign of respecting others. Fourth, i too agree maturity and patient are true virtues. So is not throwing stones at the others when one is in a glasshouse. I am yet waiting to see your virtues, such as maturity, in your posts.

I don't think there is a victim and "savior". As I see it, this was a business transaction for both sides. Furthermore, the point of this thread is for others to share this experience and learn from it so that future miscommunication will not happen again. Maturity is gained through experience. Without experience, how would we grow up?
 
#285
OK, so I think maybe now I'm annoyed, editing someone's elses posts on a public forum is a bit revisionist don't you think?
And its not like the mods even let me know in advance...why, I'm beginning to feel a little violated myself.
Did you not consider in advance the attention this situation would get?

Thanks Duchess, I didn't think much of it at first but you're right...
 
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