Official MOYNAT Thread

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#6,871
bkee said:
Thanks for your input. I have just sent an email via their website, I am not sure how else to contact Paris, I hope Paris will be reading and responding.

I was quite sad that the SA chose to ignore when I told her about the holes. And I was thinking am I being a pain in the butt for nitpicking. Hoping they can come up with a better solution than ignoring me. :’)
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I am so sorry for your experience of being ignored. And receiving 2 faulty bags :wtf: :mad:

Actually, I feel truly sorry for Moynat's SAs. They are employed to sell faulty bags at full price :frown:. And to reply politely to countless negative comments about the route the brand is taking and about the new designs. Maybe "ignoring" becomes a survival strategy.

It is very sad that Moynat's quality control seems to have evapourated.
Also, I can't help suspecting that Moynat might be using different craftspeople /workshops than in the Ramesh era.

You should not pay anywhere near full price for a faulty luxury bag.

Would you feel happy with one of the bags if they gave you, say, a 35% discount / refund?
It's worth a try :cool:,- they need to sell the bags!
 
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#6,872
femmedefrance said:
I have to say i force myself to accept the current, hope for the future and cherish the past. It’s just a bag,being made as choice for all people, what else can we do? I can see they are keeping the best of Ramesh, making them in new colors like usual, eliminate the ones dont bring benefits, add on pieces which different but fits the current market while keeping the traditional, dare to take the risk for something different.
Voyage Nano reminds me of new Lady Dior Micro. It is growing on me!View attachment 5147814
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Oh, this is cute! I'm not sure how practical it'd be, but it's very inline with the mini bag trend.

Honestly, I would've liked to see an MM version of the Voyage though. The PM is a good size though, so I get why they went with that one first.
 
#6,873
Fancyfree said:
I am so sorry for your experience of being ignored. And receiving 2 faulty bags :wtf: :mad:

Actually, I feel truly sorry for Moynat's SAs. They are employed to sell faulty bags at full price :frown:. And to reply politely to countless negative comments about the route the brand is taking and about the new designs. Maybe "ignoring" becomes a survival strategy.

It is very sad that Moynat's quality control seems to have evapourated.
Also, I can't help suspecting that Moynat might be using different craftspeople /workshops than in the Ramesh era.

You should not pay anywhere near full price for a faulty luxury bag.

Would you feel happy with one of the bags if they gave you, say, a 35% discount / refund?
It's worth a try :cool:,- they need to sell the bags!
Click to expand...
I agree with you, it feels like they have no choice but to ignore and hope I won’t bring it up again.

But because I have sent an email via the Moynat website, Paris contacted the boutique I shopped at, and the store manager invited me to bring in the bag and discuss what can they do for me. In the end, they have a bag coming in and it will be reserved for me so that I could choose which one I want to take home, I left the bag I had at the boutique for now. I do hope that the new bag will be perfect.

And I would not mind a 35% discount on a minor-flawed bag, but I don’t think they will offer the discount. Lol
 
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#6,874
bkee said:
I agree with you, it feels like they have no choice but to ignore and hope I won’t bring it up again.

But because I have sent an email via the Moynat website, Paris contacted the boutique I shopped at, and the store manager invited me to bring in the bag and discuss what can they do for me. In the end, they have a bag coming in and it will be reserved for me so that I could choose which one I want to take home, I left the bag I had at the boutique for now. I do hope that the new bag will be perfect.

And I would not mind a 35% discount on a minor-flawed bag, but I don’t think they will offer the discount. Lol
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Hope you dont have to wait too long!
 
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#6,875
bkee said:
I agree with you, it feels like they have no choice but to ignore and hope I won’t bring it up again.

But because I have sent an email via the Moynat website, Paris contacted the boutique I shopped at, and the store manager invited me to bring in the bag and discuss what can they do for me. In the end, they have a bag coming in and it will be reserved for me so that I could choose which one I want to take home, I left the bag I had at the boutique for now. I do hope that the new bag will be perfect.

And I would not mind a 35% discount on a minor-flawed bag, but I don’t think they will offer the discount. Lol
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This is great news, that Paris responded so promptly and to the management of your boutique :tup:
So glad you did not give up :smile:. Moynat HQ needs to be aware of and face up to what is going on...
 
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#6,876
bkee said:
I agree with you, it feels like they have no choice but to ignore and hope I won’t bring it up again.

But because I have sent an email via the Moynat website, Paris contacted the boutique I shopped at, and the store manager invited me to bring in the bag and discuss what can they do for me. In the end, they have a bag coming in and it will be reserved for me so that I could choose which one I want to take home, I left the bag I had at the boutique for now. I do hope that the new bag will be perfect.

And I would not mind a 35% discount on a minor-flawed bag, but I don’t think they will offer the discount. Lol
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I'm glad that Paris intervened and was able to bring about a possible solution - this is more like the Moynat customer service that we are used to. Keeping my fingers crossed that your new bag will be 'perfect' for lack of a better word!
 
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#6,877
Christofle said:
Hope you dont have to wait too long!
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Fancyfree said:
This is great news, that Paris responded so promptly and to the management of your boutique :tup:
So glad you did not give up :smile:. Moynat HQ needs to be aware of and face up to what is going on...
Click to expand...
Bagaholic222 said:
I'm glad that Paris intervened and was able to bring about a possible solution - this is more like the Moynat customer service that we are used to. Keeping my fingers crossed that your new bag will be 'perfect' for lack of a better word!
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Thank you all. The store manager said it should come by the end of the month. :)
 
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#6,879
lill_canele said:
Stopped by the Moynat store and took a couple photos. Mild interest but not high on my wishlist atm. The canvas pieces are lightweight and look cute/nice :smile:

View attachment 5153484View attachment 5153485
The tiny “trunk” is actually a bag. It can become a crossbody with a removable strap. I like that it had a handle. Retails for $4400 USD.
Reminds me of the LV petite malle.
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I have the mm horizontal ribbon tote. Love it! It’s better than my old Neverfull.
 
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#6,884
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#6,885
femmedefrance said:
I have few lizard in rejane and gabrielle myself. I would say it’s very durable and unique. It’s fresh if you are tired of seeing alligator everywhere. I like mine in the greyish color, they told me it’s a natural color and each one is different. There is a version with two white lines on the side ( which i see them as the belly) costs more than the regular one. This is mine with two white lines:View attachment 5141579View attachment 5141580
And a regular i found online :
View attachment 5141582
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Dear, that Rejane is absolutely stunning! love love love the grey.
 
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