i dont know if you still have this boho, but i was looking at getting this same color and wondered if you had any thoughts after 2 years about the bag. would you recommend it?
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Hi - I was considering buying the DB32 with a ruban and 2 medals. I live in the US and as far as I can tell, there is no place where I can look at one of these bags in person so I want to make sure I can return it if I decide it's not the right size or I just don't like it. The website says that anything customized is not returnable. Does purchasing it with the ruban and medals count as customizing it? Initially I thought the ruban was permanently attached so assumed that yes it would be considered customized, but thanks to this thread I can see that the ruban is just slipped into one of the 3 loops on the end of the strap. So now I think it should not result in the bag being considered as customized. I've sent an email to the address noted on their website but thought I'd check here. Thanks.
The medals are just an attachment so if anything I think you can not return the customized attachment but the bag itself would be fine to return. Definitely wait on confirmation from the store though. For reference I bought the bag through shipping and ended up buying accessories later from the Rue Cambon store, so it is all separate items, technically.
They can also send you pics of the bag on a person so you can view the size, or at least they did back in the day.
The only place you can look at them in person in the US is if you see someone with one in the wild. I see them occasionally on others, more often than I see the one in my closet that I never use lol.
Imho I don’t think the medals count as customization. The way I see customization is if I was to have something painted on the bag like initials, stripes, or animation. I’m sure you will get a response via email. Arthur is very responsive and he does really reply to all emails.
I’m thinking of ordering something this weekend from the website since they are offering free shipping worldwide. I’m in the US too. I asked about plans for boutiques in the US and they said it’s not in their plan right now.
So I was surprised by this response to my email to them. This to me says that ordering a DB 32 with ruban and metals would NOT be returnable.
You can return any item within 30 days of your purchase if you are not fully satisfied with your item. Please kindly note that personalized items (as adding medals on your bag) cannot be returned.
You can return any item within 30 days of your purchase if you are not fully satisfied with your item. Please kindly note that personalized items (as adding medals on your bag) cannot be returned.
Omg! Thanks for posting that. I don’t understand their reasoning how adding a charm to your purchase forfeits the return policy. It’s just a charm! It’s not like they can’t resell the charm. Hmm… I must carefully think through my order then. Sigh. I really wanted to order everything in one shot.
I was thinking the same, maybe just order the bag and if I like it go back and order the ruban and medals. But the ruban and medals are not sold separately on the website. Maybe you can order them directly from the boutique? This has become quite the conundrum for me knowing that it isn't returnable if you order with the accessories.
Oh! I didn’t know you can’t order the medals separately without the bag. Hmm…when you add it to a bag, they certainly allow you to buy more than one but less than 3 I think. Gosh, that does add something to think about. The thing is they charge $60usd for shipping and I wanted to save on shipping with their current promo. If I get the bag now but can’t get the medals later, that would suck.
Btw- which medal or initial are you planning to get? I was thinking of the Coup de Foudre with the matching ribon navy with the Daily Battle 37 navy. I am planning to get the pochette too but can’t decide between pochette zip 29 or 33.
It seems like if you add a bag with the ruban and medals to your cart, you can then remove just the bag from your cart and still have the ruban and medals in your cart which would be a way to purchase them independently from the bag in the future. I haven't checked all the way out so unless they have some way of catching this later in the checkout process it seems like it would work. But obv if we purchase those later we may need to pay full shipping unless they run another promo.
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Or you could place two separate orders, one bag and one medal/ruban and get the free shipping.
I’m thinking of doing that if it means my order is protected with the return policy.Great idea. I hemmed and hawed about spending this much on a bag I won’t be using that frequently because I know I just don’t use totes that often because I’m not going into an office hardly at all anymore. Particularly because I feel like I’d need the matching the pochette to help store things inside.Or you could place two separate orders, one bag and one medal/ruban and get the free shipping.
So I ended up buying a Mulberry Bayswater open top tote in the color that matches the small Darley bag I already have. This way I can throw that in the tote to help organize things and use as a smaller bag while using the bag for traveling or work. Good luck with your purchase!
Great idea. I hemmed and hawed about spending this much on a bag I won’t be using that frequently because I know I just don’t use totes that often because I’m not going into an office hardly at all anymore. Particularly because I feel like I’d need the matching the pochette to help store things inside.Or you could place two separate orders, one bag and one medal/ruban and get the free shipping.
So I ended up buying a Mulberry Bayswater open top tote in the color that matches the small Darley bag I already have. This way I can throw that in the tote to help organize things and use as a smaller bag while using the tote for traveling or work. Good luck with your purchase!
Glad you settled with what works for you. I’m totally with you on not using the tote as often. But it will be my catch all bag. With two young kids, I find myself hauling around more and more and I want to carry something alot nicer than a Target cloth tote
LOL. Just placed my order. Hope I love it when it comes. And thanks for sharing the info on the details on return policy. I placed two separate orders since it’s free shipping.I'm sure you are going to love it.Glad you settled with what works for you. I’m totally with you on not using the tote as often. But it will be my catch all bag. With two young kids, I find myself hauling around more and more and I want to carry something alot nicer than a Target cloth tote