Official Coach CHAT Thread!!!

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Hello everyone‍♀️
I’m fairly new to purchasing Coach handbags. I’ve only owned one of their wallets and coin purse. But this year I stumbled into their outlet sale of 70% off and left with 2 purses (Sierra Satchel in black and a mini Bennet satchel) plus a wallet. Anyways can’t wait to learn from all of you. :biggrin:
Welcome to the Coach board, Gaby!
 
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Hello everyone‍♀️
I’m fairly new to purchasing Coach handbags. I’ve only owned one of their wallets and coin purse. But this year I stumbled into their outlet sale of 70% off and left with 2 purses (Sierra Satchel in black and a mini Bennet satchel) plus a wallet. Anyways can’t wait to learn from all of you. :biggrin:
Welcome! :wave:
 
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So it’s been a week since I sent my Rogue for a lining repair. I haven’t gotten an email that Coach received my bag, so I emailed customer service and they couldn’t find the information. They asked that I provide them a “tracking number” in order to look for an update. I called the store but they said “there is no tracking number.” Has anyone received a tracking number for their repairs? I know it’s too soon to worry about my bag, but I’m just curious. Thanks.
 
So it’s been a week since I sent my Rogue for a lining repair. I haven’t gotten an email that Coach received my bag, so I emailed customer service and they couldn’t find the information. They asked that I provide them a “tracking number” in order to look for an update. I called the store but they said “there is no tracking number.” Has anyone received a tracking number for their repairs? I know it’s too soon to worry about my bag, but I’m just curious. Thanks.
I don't recall ever getting a tracking number for repairs but I got a copy of the repair order.
 
So it’s been a week since I sent my Rogue for a lining repair. I haven’t gotten an email that Coach received my bag, so I emailed customer service and they couldn’t find the information. They asked that I provide them a “tracking number” in order to look for an update. I called the store but they said “there is no tracking number.” Has anyone received a tracking number for their repairs? I know it’s too soon to worry about my bag, but I’m just curious. Thanks.

I don't recall ever getting a tracking number for repairs but I got a copy of the repair order.
Same here.

I'd call the store where you brought the bag and have them do the digging. Having accepted the bag, they have responsibility for either finding it or replacing it.
 
Random comment: Coach's "chalk" color really is disappointing. I went to pair the bag with an outfit over the weekend and it was so much more yellow-toned than when I first got it 3 years ago.
My Crosby in Chalk has turned slightly off-white, though the handles are still "Chalk" white. How is everyone else's experience with the Chalk color? I really wanted the Grace with Quilting & Rivets in Chalk, but have to let that dream go, as my Crosby has disappointed me so much. I hope my 1941 Coach 25 Rogue with floral pattern in Chalk holds up much better than this...
 
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