Well I know for a fact, first hand, that my SA opened my shipment prior to calling me and letting me know that it had arrived.
Odd leather smell
- Thread starter Bond7Girl
- Start date
TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
Well I know for a fact, first hand, that my SA opened my shipment prior to calling me and letting me know that it had arrived.
Not to be rude, but everyone can decide for themselves what information is helpful to them and what's not. To be honest, every post in this thread has been helpful to me personally.
People have been asked multiple times in this thread to please stick to the facts, to wit: what Hermes has promised, what has been offered and obtained in the way of refunds, replaced bags, exchange, refund, etc.
I believe your bag is not affected, as you posted earlier?
To continue to speculate about what Hermes is doing is just not helpful to people who have been affected by this. It's clear that defective items are still making their way into the stores and into customers hands. Why that is happening, and what steps Hermes is taking to fix this - those are the real issues and speculation does not help.
If you wish to discuss the contents of this thread further, feel free to PM me and we can discuss it offline. But it is not on topic, and it would be appreciated if the thread could return to actual news about what Hermes is doing for affected clients.
Thanks.
I just wanted to highlight the fact that defective products are still as you said making their way into stores and into customers hands.
A few posters on this thread have asked if this continues to be an issue or if it has been resolved. Clearly it has not been resolved, which is fine, but people should be aware that this is an ongoing problem and purchase any Hermes leather products with caution. Some are even asking if they should hold-off on any Hermes leather purchases for the time being and are asking for people's opinions. I think that they have the right to ask whatever questions they want to ask with respect to buying Hermes leather products which may be affected by this "smell."
That's all I'm saying, since it seems that you are the moderator of this thread, I'll leave you to moderate.
I thiink it's pretty clear the problem has not been resolved, either in terms of defective product still making its way into the stores and in terms of Hermes's varied (some may say inconsistent) responses to affected purchasers.
It's great that you want to be helpful, but again, it is more productive if those directly affected by a defective bag are willing to detail the type of bag/leather, the response, and the remedy. That is the kind of information that is the most useful to people affected by these items.
There is a lot of information in the thread that is available to help people trying to decide if they should purchase now from Hermes. That would seem to be a personal decision each buyer needs to make for themselves.
:back2topic: please.
reposting this marvelous compilation - thank you, pierina2! (note that this list was compiled last June and is not up to date... it reports trends and affected leathers/styles that were reported on this thread up to June.)
what are the known years affected (predominantly)? P (2012) and Q (2013) only? R (2014) as well?
no togo/epsom bags, but am now checking belt straps (like IF)
Hi Katel, I don't recall anyone mentioning issues with P year items (if anyone recalls otherwise, please jump in). I believe affected items noted here have been predominantly Q and R, in Togo and Epsom. When this thread began, I heat tested my P stamped, Togo/Etoupe belt strap, by leaving it in the direct sun. I noticed no unusual odor. I hope that helps!
Last edited:
So it seems the smell might also develop without sun exposure unless the bag had already been exposed before being packed but not yet developed the smell.
Thank you but I am most definitely not new to the thread OR Hermes. I have had 3 bags traded out already for the skunk smell. One of them was as early as Feb when NO ONE knew what was going on and me and my friend both had bags that we needed to "fight for" to get replaced. By the 2nd one it was much easier and the 3rd one was taken back within 5 minutes because now EVERYONE is aware. The sad thing is that my friend has had 2 stinky bags and both have been replaced with other stinky bags. To the point that now she is still waiting for replacements for the 2 because she insisted on having them remade. They basically just provided her with identical replacements without even bothering to test the replacement bags.
I strongly believe that most if not all Togos are affected from Q and early R. Yet Hermes keeps selling these bags despite every SA and manager now saying that they have been "destroyed" and the new bags are not affected. See the post about 10 above of the lady who JUST got a stinky replacement!
I think it is their duty 110% to CHECK EVERY SINGLE BAG in every store at this point across the world and test them and return them to be destroyed if they are smelly. The smell is not subtle and stores should be able to determine this on the bags they are giving to customers at this point. And yet people are coming on this thread almost weekly reporting problem bags they are still getting. And SLGs! Both bought on line on H.com and at stores. HOW is this a well handled approach to bags that cost a small car!?
Last edited:
In danger of beating a dead horse, I will add one last reply to you. Your belief is simply untrue. Many of us have bought togo and epsom bags which don't smell. The bags you experienced smell doesn't prove all bags smell. Please go back a few pages and read Mistkat's posts.
Again, can we please try to stick to news about how Hermes is handling this?
It's understandable that emotions on this are running high, but further posts about what we think Hermes may be or should be doing are not helping people affected by this issue who need to know what Hermes actually IS doing.
Thanks.
It's understandable that emotions on this are running high, but further posts about what we think Hermes may be or should be doing are not helping people affected by this issue who need to know what Hermes actually IS doing.
Thanks.
The heat intensifies the smell once the smell is activated. After the bag cools down again, the smell can go away, as in, you can't smell it anymore until the next time it is in the sun. With my bag, once it cooled down, you could no longer smell anything except leather (and slight weird chemical).... but once the sunshine was on the leather- STINK BOMB all over again!! It was very distressing and depressing.