+1 with @tallymia ’s posts above, but especially with this example. DH loves ALange watches and a friend asked if he happened to have a connection at Patek for the green face nautilus which is extremely sought after. DH did not, but he asked someone else for an introduction to a higher up in Patek corporate. after he wrote that person to inquire he was told basically that this particular model was essentially presold to existing clients before it even entered the retail locations (I assume Watches of Switzerland bc I don’t think Patek has its own). At ALange, there are limits to how many watches of a certain type are made and then there are limited to how many are allotted to an individual boutique. So an SA or SM expects to run down her existing roster of regular clients before it could even be put out for a walk in. One could argue that it’s unfair that luxury companies don’t step up the volume to meet demand, but when a client decides to spend for an item, or series of items, she would rather buy something that is limited and exclusive.Any brand that’s high in demand does the same thing (Watches world is especially guilty of this, aka Pateks, AP etc).
+1 with @lalame, of course. Everyone should be treated with courtesy especially when shopping luxury! Hugs
I will say that when I click with a particular SA, I have followed them to different retail establishments. (Dolce and Gabbana to YSL to Akris, was one example. I may continue to shop at the original shop, but their move makes it more likely that I will spread my wings and try new things.
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