Perfect timing, I tried on this bag today in the PM size. These are my thoughts.
it held a ton and was very convenient because it had a front and back pocket. The sales associate showed me how you can tuck the handles into the pockets, however, if you do that, you cannot put your phone in there! To me that’s the whole point of having the front and back pockets. But it’s not a problem because I like the handles sticking up so that the bag is easier to grab.
I did notice the structural issue in the PM size. I couldn’t put my finger on why it looked slouchy until I saw this thread, there definitely is some slouchiness to it.
in the end I passed because I have an odeon p.m. that I happened to bring with me and it looked almost identical, except the Odeon is taller. It’s a cute bag and if I didn’t have the Odeon I would have seriously considered it.