New Feather Keychain / Fob

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#61
flik said:
I just got off the phone with one of the managers. He told me that what I was originally told was incorrect. The fob is only a gift with selected purchases & that they are now all gone! I asked him why I was then told this information from his employees. His only reply to me was that "this issue was addressed at the store meeting this morning & the feather fobs are not for sale". Boy, am I embarrassed. To all Coachie TPFers out there, I want to apologize for this snafu. I am truly sorry to have relayed erroneous information & gotten your hopes up. Bummer.
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flik said:
All I can say, besides I'm really sorry about all of this, is that I'm not shopping at that store ever again!
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No need for you to be Sorry... you were only passing info to help fellow coach lovers get something you wanted.. it is just the same stuff with Coach employees one says on thing turn around talk to the another person standing further away and get a different story...
not your fault at all!
 
#63
baglady39 said:
I've stopped trying to understand why this company cannot train ALL of the employees and get ALL of their stores and JAX CS on the same page. It's like they are successful despite themselves! Honestly, in all the time I've been here, I find myself periodically saying that there is nothing consistent about Coach but their inconsistencies! :tdown:
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Amen to that. Welcome to corporate America. The bigger they get, the more clueless. Honestly I feel for the SAs. I know these decisions are made way above their pay grade and they are the messengers and probably feel uneasy doing it.
 
#64
Latest word, as flic said, is "gift with purchase". 6-7 different bags, only. The large Rhyder - of which red suede and blue are old out - but the 2 metallics, the black, and the suede/leather are 4 of the colors available. Also the small studded Tatum Tote (taxi?). Even though the large Rhyder was too heavy/big for me (tried it on when they came out) - I was amost dumb enough to order one - just to get the feather fob. Fortunately, I came to my senses:shrugs:
 
#66
Not to get anyone's hopes up but I talked to a Coach rep online who said she was told that Coach is looking 'VERY closely' at making the leather charm again and having it for sale like they do all their other items. She said they did not anticipate the demand.

So, here's hoping that's true and we see it come out eventually!
 
#67
glittermaven said:
Not to get anyone's hopes up but I talked to a Coach rep online who said she was told that Coach is looking 'VERY closely' at making the leather charm again and having it for sale like they do all their other items. She said they did not anticipate the demand.

So, here's hoping that's true and we see it come out eventually!
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That is good news! Seriously though they should not featured them in all the ads and campaigns for fall AND on some of the bags and then those bags did not come with it!!!
 
#68
I really hope they produce the large metal purse charms that went overseas for their free gift with purchase. That's a great looking piece. If you've never seen it, Itbag has it in some pics of her Dakota bags in the Dakota thread.
 
#70
glittermaven said:
I actually didn't realize that had happened. So there are some bags that didn't come with them that are pictured with it? That is messed up.
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A few styles came with the feathers attached to the bag....they were a part of the bag so to speak.....the Dakotah is one that came with the feather charm attached.

Then a few other styles were to get a free feather charm if they bought a certain style bag...first come, first served and when all the feather charms were giving out then you were SOL if you bought an eligible bag.

I don't think they advertised a bag with the feathers on them if they didn't come with one, either attached or as a free gift....at least not in any of the advertisments I saw.
 
#71
Suzanne B. said:
A few styles came with the feathers attached to the bag....they were a part of the bag so to speak.....the Dakotah is one that came with the feather charm attached.

Then a few other styles were to get a free feather charm if they bought a certain style bag...first come, first served and when all the feather charms were giving out then you were SOL if you bought an eligible bag.

I don't think they advertised a bag with the feathers on them if they didn't come with one, either attached or as a free gift....at least not in any of the advertisments I saw.
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But they did not give them as free gifts in most of the US
 
#72
glittermaven said:
I actually didn't realize that had happened. So there are some bags that didn't come with them that are pictured with it? That is messed up.
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The Rhyder 24 has been advertised with the feather fob & according to my SA it never came with the bag, nor was it one of the bags that would have qualified someone to receive the feather as a free gift if they had purchased.
 

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#73
Suzanne B. said:
A few styles came with the feathers attached to the bag....they were a part of the bag so to speak.....the Dakotah is one that came with the feather charm attached.

Then a few other styles were to get a free feather charm if they bought a certain style bag...first come, first served and when all the feather charms were giving out then you were SOL if you bought an eligible bag.

I don't think they advertised a bag with the feathers on them if they didn't come with one, either attached or as a free gift....at least not in any of the advertisments I saw.
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Some of the stock photos were actually wrong. It became hard to know if you would receive a fob or not. I complained about it, and my store complained directly to corporate. So not only did they do an advertising campaign that showed the fob on bags that weren't intended to come with them, but they didn't post accurate stock photos either in some cases. I actually didn't believe I would get it with the fringe bags till they arrived with the fobs.
 
#74
melissatrv said:
But they did not give them as free gifts in most of the US
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I'm not sure how that went. I read somewhere, I think on tpf somewhere, that they sold so many of them before the launch that only certain stores (the flagships?) were going to get them to give away as free gifts.....not so sure if I believe that. Sounds like more Coach BS to cover their butts to keep people from getting more mad at them.

wahmnow said:
The Rhyder 24 has been advertised with the feather fob & according to my SA it never came with the bag, nor was it one of the bags that would have qualified someone to receive the feather as a free gift if they had purchased.
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Huh, I thought the Ryder bags was one of the styles that got the free feather charm with purchase? I didn't pay that close of attention to the ones that were eligible for the free charm because I didn't like any of them.
 
#75
Since I had expressed interest in the feather fobs in the past, I was contacted by my coach store to let me know that they had received a few of these fobs #63371. They said the fobs sold out immediately, but that they could order one for me. They placed my order today, and I should be receiving it sometime next week.

So, flik, your info was right, just a week or two off :-)
 

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