I've read all the responses on this thread, and I guess my opinion goes against the grain. I can't understand patronizing a rude SA or a store that gives bad service, ever. If I have the option to cancel an order or return an item from a bad sales experience, I'd do it and look elsewhere. And I wouldn't feel bad about doing it at all. I'd rather walk away with nothing, no matter how cute or desirable my item is. I have a couple of items in my wardrobe that I really wanted at the time and thought I wanted them enough to put up with a rude SA, but years later, the thrill is gone. If I remember the bad experience, it makes me sort of sad and wish I'd just walked away.
Someone posted earlier about being intimidated into buying something from a pushy SA and ended up buying it under pressure. I used to be like that, but then I realized it was costing me too much in money, freedom, and dignity. If I feel as if a SA is too pushy, I simply say "no thanks" and leave. I'm always able to find what I want later.
In retail, luxury or low-end, there are a lot of options. If I don't like my experience at one store, there are several more I can turn to that will happily take my hard-earned dollars. I work in healthcare, and I'm expected to not only give my patients the best care possible, but to be courteous and polite when doing it. If I were to do one but not the other, I'd definitely hear about it and maybe even written up for it. Not that I'm saying my job is more important than a SA, but most people would agree that if you're down to your last $1000, it's best to save it for a medical emergency than to spend it on a Balenciaga bag. And yet, some people seem to be more lenient toward a rude SA than to a rude healthcare practitioner.
Someone posted earlier about being intimidated into buying something from a pushy SA and ended up buying it under pressure. I used to be like that, but then I realized it was costing me too much in money, freedom, and dignity. If I feel as if a SA is too pushy, I simply say "no thanks" and leave. I'm always able to find what I want later.
In retail, luxury or low-end, there are a lot of options. If I don't like my experience at one store, there are several more I can turn to that will happily take my hard-earned dollars. I work in healthcare, and I'm expected to not only give my patients the best care possible, but to be courteous and polite when doing it. If I were to do one but not the other, I'd definitely hear about it and maybe even written up for it. Not that I'm saying my job is more important than a SA, but most people would agree that if you're down to your last $1000, it's best to save it for a medical emergency than to spend it on a Balenciaga bag. And yet, some people seem to be more lenient toward a rude SA than to a rude healthcare practitioner.
