MZ Wallace Bags (Opinions on MZ Wallace Bags, Part 2)

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#13,456
LuvAllBags said:
Camo Jordan Satchel arrived today. I like it in theory, so will give it a whirl and will report back. Not sure straps will stay put on the shoulder, but I'm going to try. They are certainly soft and comfy!
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Woot! Would love to hear your thoughts on how well jsatchel functions for you!
I emailed mzw...my 11/22 order hasn't shipped yet. Sigh. I get the holiday throws a wrench in shipping timing but man...they need to consider stepping up their shipping game. It's like an oxymoron to promote holiday sales and stuff then be all like "we can't fulfill the flood of orders quickly so be patient."
 
#13,458
makn808 said:
Woot! Would love to hear your thoughts on how well jsatchel functions for you!
I emailed mzw...my 11/22 order hasn't shipped yet. Sigh. I get the holiday throws a wrench in shipping timing but man...they need to consider stepping up their shipping game. It's like an oxymoron to promote holiday sales and stuff then be all like "we can't fulfill the flood of orders quickly so be patient."
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Yes...Seems to be getting worse over time too.
 
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#13,463
Well ladies.., tomorrow starts the much anticipated "12 Days of Spending....I mean...Christmas." I am going to try not to make it too much of an impulse-buy shebang! I really am feeling a tad overwhelmed by my collection at the moment. However, every time I go through to find one to post to sell I justify why I should keep all my toys and put them all safely away. Ha, ha, what a brat. I am only going to buy if it is fabulous! Maybe I will post one to sell today so I won't feel guilty if I buy one. ....maybe not [emoji57]
 
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#13,465
I am so excited for 12D! Hopefully I don't get too manic with the sales. I'm still waiting for my camo jsatchel to arrive from last week's order. Not sure what I'd jump at...cute smalls, camo oxford, something new and amazing. Fingers crossed we all find something we love in these next 12 days! :yahoo:
 
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#13,466
I also need to do some mental prep for 12 days so I don't impulse buy too much. Maybe I need a mantra. I definitely don't need any more bags, though I kinda love raven oxford and have my eye on a leather metro if they do a gift card promo. I'm hoping I'm the only one who loves raven oxford so it will go on deep sale at some point :smile:
 
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#13,467
shoecrazy said:
I also need to do some mental prep for 12 days so I don't impulse buy too much. Maybe I need a mantra. I definitely don't need any more bags, though I kinda love raven oxford and have my eye on a leather metro if they do a gift card promo. I'm hoping I'm the only one who loves raven oxford so it will go on deep sale at some point :smile:
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Ha, ha.....why do I think all this "mental prep" is going to fly right out the window.... They will post a pretty [emoji164]...we will be [emoji93]-struck..then fall [emoji7]...and wake-up post 12 Days with a bit of a hangover [emoji856]. Hmm. Think I could learn from this foreshadowing...
 
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#13,468
I'm feeling a bit of shopping fatigue at the moment. Seems as though many of my recent purchases have just spun into hassles -- my leather metro tote needed to go back because of a broken zipper, one of two protein shake bottles I ordered has a faulty gasket and it leaks -- the vendor isn't responding to my request for a replacement/return authorization, my recent snowboard boot fitting has to be redone because one of the footbeds was folded over inside the heat-moldable linings (that'll require a 1.5 hour drive back to the shop)...

With all the recent quality issues at MZW and their shipping delays, I'm just not feeling the buzz. But maybe they will lure me out of this funk. If not, it's all good - a penny saved...
 
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#13,469
NamkhaDrolma said:
I'm feeling a bit of shopping fatigue at the moment. Seems as though many of my recent purchases have just spun into hassles -- my leather metro tote needed to go back because of a broken zipper, one of two protein shake bottles I ordered has a faulty gasket and it leaks -- the vendor isn't responding to my request for a replacement/return authorization, my recent snowboard boot fitting has to be redone because one of the footbeds was folded over inside the heat-moldable linings (that'll require a 1.5 hour drive back to the shop)...

With all the recent quality issues at MZW and their shipping delays, I'm just not feeling the buzz. But maybe they will lure me out of this funk. If not, it's all good - a penny saved...
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One of my big first world pet peeves is inadequate customer service. It is wholly reasonable to expect timely processing of orders, as well as timely AND productive responses to QC issues.

Sorry about your bag, blender bottles and boots. I hope they all reach satisfactory resolution soon!
 
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#13,470
NamkhaDrolma said:
I'm feeling a bit of shopping fatigue at the moment. Seems as though many of my recent purchases have just spun into hassles -- my leather metro tote needed to go back because of a broken zipper, one of two protein shake bottles I ordered has a faulty gasket and it leaks -- the vendor isn't responding to my request for a replacement/return authorization, my recent snowboard boot fitting has to be redone because one of the footbeds was folded over inside the heat-moldable linings (that'll require a 1.5 hour drive back to the shop)...

With all the recent quality issues at MZW and their shipping delays, I'm just not feeling the buzz. But maybe they will lure me out of this funk. If not, it's all good - a penny saved...
Click to expand...

I think I'm a little bit here too. Their quality issues and their lack of decent cs has me questioning every purchase, not because I don't need it, but because of the hassle it will be if/when it breaks. I just had an issue on the amazon site, opened up their chat, and the cs rep had it resolved in less that 5 minutes. It's so nice to be able to get in touch with cs and have them be responsive. Nordstrom is that way too and I really appreciate it these days.
 
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