Mulberry Exchange

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I have okay I’m not impressed with Mulberry service on the Exchange. I submitted a buyback request and got an automated response that they’d get in touch in 4-5 days. It’s now almost 3 weeks and I’ve heard nothing.

Makes me think maybe I don’t want Mulberry credit, in case this is a sign of trouble!
 
I have okay I’m not impressed with Mulberry service on the Exchange. I submitted a buyback request and got an automated response that they’d get in touch in 4-5 days. It’s now almost 3 weeks and I’ve heard nothing.

Makes me think maybe I don’t want Mulberry credit, in case this is a sign of trouble!
Are you able to go instore, as i did my exchange immediately a few years ago.
 
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