Monogram delightful damage

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Yikes! This is disheartening to see. I’ve had my bag for slightly longer (2013, maybe?) than the OP and it has gotten tons of use. I’d be pissed if this happened! I even had a whole jar of coconut oil wasted on it:doh: As a result, it does look shiny now lol.

Has this happened to anyone else and they found out what happened? Got it solved?
 
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