Monogram delightful damage

[linden]

My bag has one side where the signature has worn away. I contacted Louis Vuitton and was told they couldn't repair it. Any advice would be greatly appreciated.

 

[Swanky]

I can’t visualize that, can you share pics?

 

[linden]

Here is the bag. It's only on one side

 

[Loriad]

Here is the bag. It's only on one side

Oh wow! Is there something white on the bag? Hand sanitizer?

 

[linden]

Oh wow! Is there something white on the bag? Hand sanitizer?

no nothing white. It's as if there is a sealant on the bag that is peeling

 

[kadya]

How long have you had it? Were you the only owner?

 

[linden]

How long have you had it? Were you the only owner?

I'm the original owner and purchased it new directly from Louis Vuitton

 

[kadya]

I'm the original owner and purchased it new directly from Louis Vuitton

When?

 

[linden]

it was about 6 years ago. I barely even used it. Only during a couple months in the summer

 

[Loriad]

I have only seen something like this in one of the threads due to hand sanitizer. If it's not that, I wonder if something happened in storage? This is a real shame.

 

[jellyv]

Think through your behavior with the bag, because this is highly abnormal and appears to be the result of some type of solvent situation. It wouldn't just magically disappear on its own.
From LV's point of view this is wear and tear, unless there's a known issue of defective canvas for that year. Absent that, it happened from usage, or how you stored it, unfortunately.

 

[raspberrysyrup]

if it was 6 years old, it takes it back to 2015 when LV was having canvas/glazing issues. wouldn't be shocked.

this is abnormal. i'd highly recommend bringing this into the store.

 

[linden]

Think through your behavior with the bag, because this is highly abnormal and appears to be the result of some type of solvent situation. It wouldn't just magically disappear on its own.
From LV's point of view this is wear and tear, unless there's a known issue of defective canvas for that year. Absent that, it happened from usage, or how you stored it, unfortunately.

I'm wondering if it's a result of wearing it on my shoulder and it continuously brushing against my pants

 

[Loriad]

I'm wondering if it's a result of wearing it on my shoulder and it continuously brushing against my pants

I thought about that but then thought it would be a more common problem because everyone would wear it and similar bags the same way? It looks as if it was placed in a shopping cart front basket where something was sprayed.

 

[linden]

thanks for trying to help. I was just wondering if anyone else had experience the same problem and found a solution.