Hmmm…I’m trying to understand why you would need to know which store handled a different client’s issue. Each issue is individual. You can ask any manager at any store to perform a quality assessment from corporate if they are refusing a return/exchange. Be courteous, firm, respectful, relatable, and upfront. Those are the clients I make exceptions for. The nasty/entitled get tossed out. Spewing out store names that made exceptions years ago isn’t gonna get you anywhere in my opinion. Best of luck!!
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Mono bum bag canvas cracking?
- Thread starter Joannieohk
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Who Replied?Sure, I am based in Europe and the store was the Dublin store. Best of luck!I have the same problem. Can you tell me what store replaced your bag? When I take my bag in for review, I would like to be able to have a response if they don’t offer any redemption. Thank you!
Thank you!!Sure, I am based in Europe and the store was the Dublin store. Best of luck!
I had another bag that had a crack in the piping & I was nice & courteous, even sent it out & they refused to fix it. I am not hard on my bags, I rotate them & store them properly in their box. Hence, the reason I wanted to know the store so if or when I am refused help I have something to fall back on. And, I live by the motto “you catch more bees with honey than vinegar”Hmmm…I’m trying to understand why you would need to know which store handled a different client’s issue. Each issue is individual. You can ask any manager at any store to perform a quality assessment from corporate if they are refusing a return/exchange. Be courteous, firm, respectful, relatable, and upfront. Those are the clients I make exceptions for. The nasty/entitled get tossed out. Spewing out store names that made exceptions years ago isn’t gonna get you anywhere in my opinion. Best of luck!!
AMAZING! Best of luck!I had another bag that had a crack in the piping & I was nice & courteous, even sent it out & they refused to fix it. I am not hard on my bags, I rotate them & store them properly in their box. Hence, the reason I wanted to know the store so if or when I am refused help I have something to fall back on. And, I live by the motto “you catch more bees with honey than vinegar”
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