Michael Kors Michael Kors on Amazon

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I purchased a large black Selma on Amazon from a marketplace dealer. Never again. I am sure the bag is ok but it did not come with a dust bag and all the hardware was not wrapped like I expected (since it normally takes me 10 minutes to get all of it off!). I posted neutral feedback regarding that and boy, that seller went psycho! I contacted Amazon and requested a dust bag since it was purchased through prime. They said they couldn't give me one and instead gave me an additional $80 off the bag which I thought was more than fair.

That's when the seller went nuts and emailed me with hateful emails and even threatened me! I called Amazon in tears. The customer service rep was appalled at the emails and quickly eslacalted this issue. I just can't recommend it even though Amazon was great. I would only buy from Amazon after that experience.
 
I purchased a large black Selma on Amazon from a marketplace dealer. Never again. I am sure the bag is ok but it did not come with a dust bag and all the hardware was not wrapped like I expected (since it normally takes me 10 minutes to get all of it off!). I posted neutral feedback regarding that and boy, that seller went psycho! I contacted Amazon and requested a dust bag since it was purchased through prime. They said they couldn't give me one and instead gave me an additional $80 off the bag which I thought was more than fair.

That's when the seller went nuts and emailed me with hateful emails and even threatened me! I called Amazon in tears. The customer service rep was appalled at the emails and quickly eslacalted this issue. I just can't recommend it even though Amazon was great. I would only buy from Amazon after that experience.

I'm sorry to hear that! The dustbag to me is important. I store all my bags in them when not in use. That's why I love Amazon because of the customer service. One time we bought car parts and the box was delivered completely damaged but the product was still in new condition and not messed up. Amazon gave us a full refund and let us keep it! Their service is what keeps me a customer honestly.
 
I'm sorry to hear that! The dustbag to me is important. I store all my bags in them when not in use. That's why I love Amazon because of the customer service. One time we bought car parts and the box was delivered completely damaged but the product was still in new condition and not messed up. Amazon gave us a full refund and let us keep it! Their service is what keeps me a customer honestly.

Agreed! I love Amazon for that exact reason! I will only buy from them or under prime protection!
 
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