Mens F/W 2020

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#137
Hi Guys,

Someone please help!

Right, I called client services on Friday they said one of my pre orders were in transit, I called back today and they said that it has now been received at the store, I haven’t got an email/call/text from the store saying that I need to collect it.

Do LV send out the email or text the day they receive the item? Or will I hear from them tomorrow?

Last time I will be buying from the said store, I’m stick and tired of the non existent communication.
 
#138
HiyaHun said:
Hi Guys,

Someone please help!

Right, I called client services on Friday they said one of my pre orders were in transit, I called back today and they said that it has now been received at the store, I haven’t got an email/call/text from the store saying that I need to collect it.

Do LV send out the email or text the day they receive the item? Or will I hear from them tomorrow?

Last time I will be buying from the said store, I’m stick and tired of the non existent communication.
Click to expand...
It could be that the CA handling your order is not present at the store when the items come in so that can cause some delay. I also had a CA for a while whilst my regular CA was on vacation who decided not to reply all of the sudden- very annoying.
 
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#139
HiyaHun said:
Hi Guys,

Someone please help!

Right, I called client services on Friday they said one of my pre orders were in transit, I called back today and they said that it has now been received at the store, I haven’t got an email/call/text from the store saying that I need to collect it.

Do LV send out the email or text the day they receive the item? Or will I hear from them tomorrow?

Last time I will be buying from the said store, I’m stick and tired of the non existent communication.
Click to expand...
Emsidee said:
It could be that the CA handling your order is not present at the store when the items come in so that can cause some delay. I also had a CA for a while whilst my regular CA was on vacation who decided not to reply all of the sudden- very annoying.
Click to expand...
This happened to me when I ordered my prism charm. LV email said item arrived in store but I didn't get a text until CA was working (5 days later) & ready to ship out. It's more annoying now when they work in cycles of 2 weeks. No one else will process it for you. I'm sure your items will be safe - sending you more patience vibes lol. GL!
 
#141
MyBelongs to Louis said:
This happened to me when I ordered my prism charm. LV email said item arrived in store but I didn't get a text until CA was working (5 days later) & ready to ship out. It's more annoying now when they work in cycles of 2 weeks. No one else will process it for you. I'm sure your items will be safe - sending you more patience vibes lol. GL!
Click to expand...

Thanks for the reassurance, I am just so annoyed! I literally can’t cope with this nonsense. I pre-ordered and paid for the item near enough 7 weeks ago!

LV needs to do better, they are very quick to take our money.

I was also told that I am lucky I got the opportunity to pre-order from this collection... like that is suppose to make me feel better!

I hope I get the text/email this morning!
 
#143
Hey Guys

Great news, I called up cilent services they said just walk in and collect your item. I don’t understand why they didn’t send me the email.

The SA in the shop was like “We received your item yesterday” with a huge grin on her face, I wanted to ask why I wasn’t contacted!!b

So glad to have received the belt, just waiting on my other item now.
 
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#149
DrTootr said:
Thanks for all the photos @MyBelongs to Louis :heart:

Did everyone get all their Clouds pieces? Hope so!

And if anyone is curious, shoutout to @excalibur as to what this very multifunctional Clouds SQUARED POUCH BAG CHARM can fit inside it, here is my video I finally filmed and uploaded to YT...

Click to expand...


congrats again on your clouds piece! The charm is too cute. I enjoyed watching your YT video :)
 
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