Apparently I will get two of this backpack. I’m pretty annoyed with MCM and online shopping in general.
I ordered the Killian backpack on Monday 17th. With standard email “we receive your order blah blah blah- we will send you another email for tracking number once your order been dispatch”. The next day my bank app show purchase has not been fulfilled. I had my 580 dollars back to my account. I thought from that moment MCM had rejected my order. The the next day after that I attempted to order it again since it still showing the backpack available. My bank app is showing today the second attempted the purchase I still on hold and I called customer service today to find out the status of my two orders had been shipped. I didn’t want to argue with the lady speaking with me since she seemed really friendly. I really did not had the gut to argue about my situation so I emailed them my situation after the call. Because I NEVER got either emails notifying me they have dispatch my order and giving the tracking number. And I REALLY want to scream at my bank for giving out of date information of my money balance on the app!
But I’m sure once I receive my order, I should be happy afterwards. But for now on, I can’t do online shopping. These past days seems like No online retailer can’t seem to fulfill their duties to provide tracking number like promised...Zara is the worst offender of not following up with tracking number.