My last meeting with my SA was awkward.. My fault, I didn't ask my SA specifically if someone else served me, will commission go to her or the other SA. In my rush to get a RTW in my size, I bought an item from another SA when I heard it's launch day of the new season. I did messaged my SA but she mentioned she is only available at nearly end of the day and I'm afraid my size will be out of stock (which happened to me last season. After 1 day of considering, my sizes were all sold out). I did have a nagging thought that commission might go to another SA but I was not sure as previously, the SM served me in lieu of my SA and my SA told me commission still goes to her. Guess this only applies to the SA. Anyway, to make amends, I still met up with my SA nearer the end of the day and bought a much more expensive RTW.
My SA also felt awkward, as I have been telling her to let me know once the new season is here, but apparently, there are VIPs whom get first priority in being called up for the new season. And as I requested to meet up with her, she has to find time for me to try the RTW when other clients finished their appointments earlier. Think I mishandled the whole thing although I did thanked her for squeezing in an appointment for me. Guess I can only let time pass by and hopefully, both of us feel less awkward.. Sigh..
Thank you for sharing this and let it be a warning to others.
As you described it, this really is an example of getting so much wrong.
If, for any reason, your SA cannot service your needs, he or she has no grounds to look badly upon you is you have to go elsewhere - a different SA or even a different boutique.
The reason why you were concerned about commission was purely selfish, because you want to confer as much commission upon your SA to improve your chances of getting a quota bag.
Your motivation for buying more RTW was to appease your SA.
Your SA had to find time to serve you later in the day? Isn't that what she is employed to do, she wouldn't be taking tea with her friends!
'To make amends', really! For what? Taking the opportunity to buy something you wanted when you could. Knowing from past experience that if you had not done so then, you might have been disappointed.
So the SA did not get commission. If you had waited for your SA until later in the day and the item had been sold out, your SA would not have got commission either, because there would have been no sale.
It is wrong that shopping decisions are determined by pleasing an SA in order to get a quota bag.
This is why you felt awkward and transferred that feeling to your SA.
That was badly done.
