To be real honest, I am very calm because I don’t own this bag nor do I intend to buy it. I only read that several other people reported receiving wonky zippers for this bag and if you cannot even get it to zip smoothly without a thing in it (and it’s already wonky) then it is a design flaw since the website pictures show them zipped up flat and smooth. So when you said it’s not a flaw, it is the design, then the pictures should show wonky zippers on the LV website as it’s a standard. But the pictures on the website is a smooth curve.
This is not a first curvy crescent shape zipper type of bag LV made, loop, boulogne and perhaps many more in the past which I’m not so familiar with. I never see much reports about wonky zippers for those. LV do make mistakes in the production from time to time, but importantly, they accept it’s a problem and improve on the designs for further versions (didn’t palm spring mini had two versions of the zippers too?). Just saying..