made to order . tailor made . commande speciale - Horizon

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So is this by invitation only or can you ask if you can make a Horizon order? Because I remember in the old H website there was something about them inviting customers to visit their stores and have something custom-made (I distinctly remember a shirt with H scarves used for front and back panels). But it's now gone with the new website.

In my experience in US, Hermes will have tours to every store to show clients bespoke clothing once or twice a year that customer can do bespoke or custom made clothing, and I was told now NY/LA stores can have this service all year round. I think this is not Horizon.

Horizon is an all year round service upon request. You can express your interest in this service and they will arrange everything for you including flying a design team (I was told two to three ppl) from Paris to your local store to have discussions with you about all details
 
In my experience in US, Hermes will have tours to every store to show clients bespoke clothing once or twice a year that customer can do bespoke or custom made clothing, and I was told now NY/LA stores can have this service all year round. I think this is not Horizon.

Horizon is an all year round service upon request. You can express your interest in this service and they will arrange everything for you including flying a design team (I was told two to three ppl) from Paris to your local store to have discussions with you about all details
Ah yes there is now men's bespoke tailoring and also the option to customise to some degree the Twillaine designs for RTW for women's. I agree that this is not quite Horizon. There are also options to order modified jewellery. Such as a Rose Gold version for those items which only exists in White Gold and of course one can pave/ bling it to their heart's content. :lol:
 
From a pricing standpoint, the bag my DH ordered through Commande Speciale was a modification of an existing design (not a B or K) in Barenia and about the size of a B40. Price quote was in the neighborhood of $42K. which is indeed about 3x the price of a B40 in Barenia. We decided not to do it at this time.

My understanding (after having asked for the price of a discontinued product) is that is it approx. 3x-4x of the "normal" price (I didn't go ahead with the order as I found what I was looking for on Ebay in practically "new" condition).

I have visited the workshop in Paris and it was a truly amazing experience:heart:
 
From a pricing standpoint, the bag my DH ordered through Commande Speciale was a modification of an existing design (not a B or K) in Barenia and about the size of a B40. Price quote was in the neighborhood of $42K. which is indeed about 3x the price of a B40 in Barenia. We decided not to do it at this time.
It's as expensive as the Endless Road HAC :wtf:
 
Update from a chat with my SA in London.
SC orders are anything which does not exist at the moment. Hermès terms Bespoke as modifications of any existing design.
Small items are made with the atelier in FSH and all larger items at the workshop in Pantin. The SC craftspeople, and that’s a total of only 6 for bags, are the best of the best. They are also paid the most and this is factored into the man hour costs. In this case they are given the finalised design and free rein to decide how to cut, piece together and in what order to sew the bag.
One example I saw at the workshop was a backpack for a young student to bring to school. Another I know of at Pantin is a Rolls shipped from Asia to Rolls HQ in the UK for the original seats to be first removed and then replaced by Hermès at Pantin. My SA tells me the leather used for car seats is different from those for bags, able to withstand wider range of temperatures. The stitching and glue is also much more resilient than used for bags. HTH!
 
Ok let me write a post to give a general idea re Horizon/ Speciale Commande. This is gonna be long.
My DH and I were given a presentation on this and subsequently we both had bags made. Our then home store SAs have been trained and are in charge of this aspect now, however we did our orders directly with our Paris SA because we have actually shopped with him the longest.
Generally Horizon covers any item in the Hermes Universe which is custom made or modified for a customer. This can range from yacht/ car interiors, built in wardrobes, furniture to of course bags. As it is a case by case basis, the process is very, very time consuming and requires patience and deep pockets. Included in the Horizon folio is the famous green Apple case which was made on request for a lady as a gift for her gentlemen friend. It holds his favourite snack and a knife.
Also of note, the wheelbarrow which was made for the Duke of Windsor as a gift for his duchess Wallis as the suggestion at Hermes for more gloves and perfume as gifts was met with "She has barrows of gloves". So they made her a barrow FOR her gloves and perfumes.
There are some examples of bags and under SC, one can request for discontinued models to be remade but these are generally not modified and you are definitely not allowed to modify a Birkin or Kelly.
So, when one is invited and expresses interest, the client's requirements are taken down and sent to the design studio in Paris. At this stage only a general ballpark quote is given and no payment is required. I would say an estimate of 3 times the price of an equivalent PO bag is not unheard of.
After a long wait, as is usual with Hermes, one would be given a design presentation in the form of sketches. Modifications may be made at the point and a deposit is taken. After that the final design is presented and for bags these are made up of white leather which gives the client a chance to try out the bag, examine pocket placement, strap length etc. I believe these mock ups are stored in the Hermes archives and every bag they have ever made exists as a white leather 3D mock up. At this stage they will explain that while the design rights belong to Hermes they also offer that no one else would be given the chance to have this bag made unless approved by the client. Now this is not as clearly set in the contract as before so I will leave it here and wait for those to who have experience to contribute. I have to add here that I gave my SA a very hard time and designed my own bag with Hermes elements. My DH was much more accommodating and went the normal route, leaving it to them to fulfil his wishes. Where leather is concerned, if they have it, it theoretically can be made. Custom hardware will of course add much to time and cost.
Again we have a interminable wait and if SOs seem to take ages, this would be more like an eternity. Needless to say final payment is make on collection. I understand that for worldwide SC orders, they are done at the atelier in Pantin. My DH and I were very fortunate to visit the SC atelier upstairs at FSH and meet the craftslady who made our bags. It was a chance for her to see my bag In Action and for us to thank her personally. We also met the other 4/5? craftspeople who now only work on bespoke bags.
For me it was a dream come true, to have a bag designed (by me hahah) and made for me by Hermes. It is one of a kind and my real treasure. I would advise anyone to consider it seriously and also to put in a request for an element which personalizes it. Only you will know it is an Hermes but experienced SAs and craftspeople will recognize that it is from the Maison and will be very intrigued about it.

Wow!! What an amazing experience! I don’t think my budget would reach the Horizon Commande anytime soon. However I’ve been wanting a leather brush role for my Special Japanese makeup brushes. It basically looks like those canvas rolls H used for their cutlery (fork, knife etc). So I wonder if H would be able to make me something like that in leather :) I guess I need to ask my FSH SA abt that. She would probably think I’m nuts having it made just for my makeup brushes LOL

Thank u so much for sharing and I hope your beauty will arrive very soon!!
 
Wow!! What an amazing experience! I don’t think my budget would reach the Horizon Commande anytime soon. However I’ve been wanting a leather brush role for my Special Japanese makeup brushes. It basically looks like those canvas rolls H used for their cutlery (fork, knife etc). So I wonder if H would be able to make me something like that in leather :smile: I guess I need to ask my FSH SA abt that. She would probably think I’m nuts having it made just for my makeup brushes LOL

Thank u so much for sharing and I hope your beauty will arrive very soon!!
it only makes sense to have a case for makeup brushes. it is not nuts.
this apple carrier is nuts :D
Hermes-Apple-Carrier1.jpg
 
Update from a chat with my SA in London.
SC orders are anything which does not exist at the moment. Hermès terms Bespoke as modifications of any existing design.
Small items are made with the atelier in FSH and all larger items at the workshop in Pantin. The SC craftspeople, and that’s a total of only 6 for bags, are the best of the best. They are also paid the most and this is factored into the man hour costs. In this case they are given the finalised design and free rein to decide how to cut, piece together and in what order to sew the bag.
One example I saw at the workshop was a backpack for a young student to bring to school. Another I know of at Pantin is a Rolls shipped from Asia to Rolls HQ in the UK for the original seats to be first removed and then replaced by Hermès at Pantin. My SA tells me the leather used for car seats is different from those for bags, able to withstand wider range of temperatures. The stitching and glue is also much more resilient than used for bags. HTH!

I was told that our order, although based on an existing although discontinued design, because it had never been made in leather and we made several changes, was Horizons/SC (the order says both). So at some point it goes from bespoke to SC.
On the other hand, my GF's Sac Monaco also says SC on its receipt and it has no changes to the original that I could ID.
OT: they should bring back the Monaco, it's so pretty!
 
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