LV Sully Bag Crack

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#34
That's great news that they will replace the bag. I would call them back as soon as you can and ask them if they'll issue you with a store credit instead of a new bag if that's what you would prefer, it doesn't hurt to ask.

I'm sorry this happened to your bag :-(
 
#36
It's great to hear that LV took care of you and will mail the replacement. I'm really considering the Sully as my next purchase, but I think I'll hold off until the peeling issue with the canvas has been resolved.
 
#37
aussiemel said:
That's great news that they will replace the bag. I would call them back as soon as you can and ask them if they'll issue you with a store credit instead of a new bag if that's what you would prefer, it doesn't hurt to ask.

I'm sorry this happened to your bag :-(
Click to expand...

Thank you! I did just that... I call and it wasn't going to be ship until Monday so I advised that I would like to get a different bag instead. It wasn't a problem. I drove back to the store and I got the delightful PM... and I still have a credit to buy something else.

After that happened to me on the Sully, I didn't won't another Sully. I am loving the Delightful!
 
#39
Miss Krys said:
It's great to hear that LV took care of you and will mail the replacement. I'm really considering the Sully as my next purchase, but I think I'll hold off until the peeling issue with the canvas has been resolved.
Click to expand...

Thanks! I exchanged it for the Delightful PM.. You should visit the store and see the Sully and see if that's what you want.
 
#42
JWWIFE said:
Thank you! I did just that... I call and it wasn't going to be ship until Monday so I advised that I would like to get a different bag instead. It wasn't a problem. I drove back to the store and I got the delightful PM... and I still have a credit to buy something else.

After that happened to me on the Sully, I didn't won't another Sully. I am loving the Delightful!
Click to expand...

So happy for you that you were able to get a new bag to replace your cracked bag. I hope you enjoy your new Delightful!
 
You must log in or register to reply here.
Top