LV Sully Bag Crack

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I have a suggestion, I have found that this has caused a problem with my bags in the past. I keep my bags in my closet there is vent in my closet and when the central heat is on the hot air would get into the closet, I noticed that one of my leather bags started cracking and I had hardly used the bag so I knew that this was not from wear, also I take very good care of my bags. I closed the vent and keep it very cold in my closet now and so far I have not had any further cracking issues. Just FYI. Sorry about your bag.
 
I had a Sully mm and it started peeling. It looks like yours is peeling along with cracking. They replaced my Sully. So far I don't have any peeling on the new one.
 
Ok, so I drove 3 hours to the store that was the closest to me.... I had to leave my bag and wait to see what the repair specialist will say. So now I have to wait and see... I hope they replace my bag.. Do you guys know how long before they contact you?
 
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