LV Mini Palm Springs Backpack

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#856
dozzaroo said:
I got one for my friend from Collins St 2 weeks ago ( I was really lucky, going in to pay my deposit for a runway bag and they had one!)
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The deposit was for the mini backpack? I emailed Lv and one told me to leave my no. And another told me to put down a deposit. I wonder how am i going to put down a deposit when I am nt in aus yet[emoji848]
 
#857
Blessed0819 said:
View attachment 3435858View attachment 3435863

Sorry not best lighting. I'm 5 7' and on curvy side, even at the shortest setting its well below my hip. It's basically like they just got rid of the short straps. I called back again because I was sooo upset and asked if I could keep my old straps I turned in today that belonged to my old bag or have a "older model" sent to store. They asked that I come back tomorrow and see if manager would let me have my old straps and of not work something out. I really hope they can just let me have the two short straps because I LOVED this bag and was a gift from my hubby for Mother's Day.
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Hope they rectify it for you soon! Seems a lil silly to have such long strap
 
#859
Blessed0819 said:
View attachment 3435858View attachment 3435863

Sorry not best lighting. I'm 5 7' and on curvy side, even at the shortest setting its well below my hip. It's basically like they just got rid of the short straps. I called back again because I was sooo upset and asked if I could keep my old straps I turned in today that belonged to my old bag or have a "older model" sent to store. They asked that I come back tomorrow and see if manager would let me have my old straps and of not work something out. I really hope they can just let me have the two short straps because I LOVED this bag and was a gift from my hubby for Mother's Day.
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Oh my gosh! That's so long. That's absolutely ridiculous. I hope they let you have the old straps back or order you the old model straps or something. How frustrating, I'm sorry that happened. If all else fails, and there's no way to get the older straps, perhaps do a return, then go onto eBay and get one with the older straps while you still can. This bag is great and it was your Mother's Day gift so it's that much more special. Definitely don't settle for the new ones. It's funny too, because I was just thinking how it's so nice to have what's really "two" straps (one I use crossbody [one of the long and one short piece attached], and then another "extra" strap from the mini-- because I only wear it crossbody). I actually use my "spare" strap for my pochettes. It figures LV would change it to two pieces since I'm sure this bag is mostly worn crossbody by women and they caught on. Hope they take care of it for you since you just returned the old one. Fingers crossed for you!
 
#860
FancyPants77 said:
Oh my gosh! That's so long. That's absolutely ridiculous. I hope they let you have the old straps back or order you the old model straps or something. How frustrating, I'm sorry that happened. If all else fails, and there's no way to get the older straps, perhaps do a return, then go onto eBay and get one with the older straps while you still can. This bag is great and it was your Mother's Day gift so it's that much more special. Definitely don't settle for the new ones. It's funny too, because I was just thinking how it's so nice to have what's really "two" straps (one I use crossbody [one of the long and one short piece attached], and then another "extra" strap from the mini-- because I only wear it crossbody). I actually use my "spare" strap for my pochettes. It figures LV would change it to two pieces since I'm sure this bag is mostly worn crossbody by women and they caught on. Hope they take care of it for you since you just returned the old one. Fingers crossed for you!
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Yea me too! I did the same thing and wore it cross body and would also think we'll I have a extra strap. The SA I spoke to (my SA had already left for the day) said she didn't see why I couldn't have my old straps but it was up to the manager[emoji53] what also makes it special is it was first bag my husband bought for me (he doesn't get my bag obsession) and he's upset that it was sent in for repair so soon and then when I get it back "it's not even right or the same" (his words)
 
#861
Blessed0819 said:
Yea me too! I did the same thing and wore it cross body and would also think we'll I have a extra strap. The SA I spoke to (my SA had already left for the day) said she didn't see why I couldn't have my old straps but it was up to the manager[emoji53] what also makes it special is it was first bag my husband bought for me (he doesn't get my bag obsession) and he's upset that it was sent in for repair so soon and then when I get it back "it's not even right or the same" (his words)
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The "extra" strap is the best part. I like to turn my pochettes crossbody with it because it's so thin and comfy. I completely understand his thought process because it's a lot of money to spend on a bag to have this type of disappointment. Good thing is, they'll probably make it right for you since you had returned the other bag/straps. That'll probably work in your favor when it comes to getting them to accommodate you. Had you just gotten this bag as your first bag and just wanted the other straps because you knew about them being different before, they'd tell you tough luck, most likely. Hope it goes well for you. And how sweet that he purchased it for you :)
 
#862
Blessed0819 said:
View attachment 3435858View attachment 3435863

Sorry not best lighting. I'm 5 7' and on curvy side, even at the shortest setting its well below my hip. It's basically like they just got rid of the short straps. I called back again because I was sooo upset and asked if I could keep my old straps I turned in today that belonged to my old bag or have a "older model" sent to store. They asked that I come back tomorrow and see if manager would let me have my old straps and of not work something out. I really hope they can just let me have the two short straps because I LOVED this bag and was a gift from my hubby for Mother's Day.
Click to expand...

Sorry this happened to you! Did you actually confirm with a different SA whether they just forgot to include the short straps with your new bag or is it actually a change they made?
 
#863
AimeeJo said:
Sorry this happened to you! Did you actually confirm with a different SA whether they just forgot to include the short straps with your new bag or is it actually a change they made?
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I haven't asked another SA but going in later today to speak to my normal SA. I'm thinking of calling the LV 1800 number to see if they tell me the same thing. [emoji848]
 
#864
Shan29 said:
The deposit was for the mini backpack? I emailed Lv and one told me to leave my no. And another told me to put down a deposit. I wonder how am i going to put down a deposit when I am nt in aus yet[emoji848]
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Hi there, I was in there to make full deposit for my bags from Series 5 . You're gonna have to have a bit of luck to get one in store as they dont take deposits over the phone. I got my palm springs mini in Malaysia (sheer luck) so hopefully i can pass you some luck there!
 
#865
dozzaroo said:
Hi there, I was in there to make full deposit for my bags from Series 5 . You're gonna have to have a bit of luck to get one in store as they dont take deposits over the phone. I got my palm springs mini in Malaysia (sheer luck) so hopefully i can pass you some luck there!
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I see! Thanks so much for your reply[emoji4] trying to get this at a good price which is why i refuse to buy it from my own country![emoji37][emoji37]
 
#868
Blessed0819 said:
I called the 1866 number and she confirmed the "new design" comes with only 2 straps. [emoji33] I'm on my way to see if they will let me have my old straps...[emoji120]
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Yay [emoji322][emoji322][emoji322][emoji322][emoji322] they let me have them!! For anyone wanting this item and are planning on mainly using it for cross body only it may not be for you if your shorter than 5 7". I am also on the curvy side as well and on the shortest setting it would hit at my thigh.
 
#869
Blessed0819 said:
Yay [emoji322][emoji322][emoji322][emoji322][emoji322] they let me have them!! For anyone wanting this item and are planning on mainly using it for cross body only it may not be for you if your shorter than 5 7". I am also on the curvy side as well and on the shortest setting it would hit at my thigh.
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Yay!!! I'm so happy for you! :). I can not believe they did this. I'm so happy I got one last month to have the "extra strap". Enjoy your lovely bag :)
 
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