LV Mini Palm Springs Backpack

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#4,471
Has anyone recently tried going to LV with a old model PSM that has issues, and what was the outcome? the canvas has rubbed of where the zipper is. The bag is a couple years old and has been used, but it looks so cheap ☹ I never noticed it, but now I can’t unsee.
The store is 1,5 hours away, that is why I haven’t been to the store yet. They refunded my old Empreinte speedy because of glazing issues, but have a feeling they will just tell me this is normal wear and tear. 77ECCF8B-7D19-4438-A7A0-625DD938D826.jpeg514A0890-145A-409C-A4A4-92A84A7B38B3.jpeg
 
#4,472
SuzanneVuitton said:
Has anyone recently tried going to LV with a old model PSM that has issues, and what was the outcome? the canvas has rubbed of where the zipper is. The bag is a couple years old and has been used, but it looks so cheap ☹ I never noticed it, but now I can’t unsee.
The store is 1,5 hours away, that is why I haven’t been to the store yet. They refunded my old Empreinte speedy because of glazing issues, but have a feeling they will just tell me this is normal wear and tear. View attachment 5161431View attachment 5161434
Click to expand...

go see a store, they'll facilitate an exchange. this is the exact reason they changed the model
 
#4,473
Hi everyone!! I've been wanting the PSM for so long. I was able to purchase it once before but the front alignment was just so off, I couldn't justify keeping it. I was finally able to get my hands on another one recently. What do you guys think?? I'm on the fence about keeping it.

A couple of things that bother me are:
1. Slight misalignment of the left flower in the front pouch (this isn't horrible as the other two are aligned okay, but definitely isn't perfect)
2. I feel like the handle is pretty far back and it's also slightly crooked? Another thing is the part under where the right handle part is sewn, the bag keeps dipping down. You can see this in the last photo. I currently have the bag stuffed to see if I can fix it but has anyone else had that issue?
3. The back - right side upper D clip area - I feel like it's unevenly sewn when compared to the left side.

Not sure if I'm just being overly picky but any help would be greatly appreciated!
 

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#4,474
laulau1234 said:
Hi everyone!! I've been wanting the PSM for so long. I was able to purchase it once before but the front alignment was just so off, I couldn't justify keeping it. I was finally able to get my hands on another one recently. What do you guys think?? I'm on the fence about keeping it.

A couple of things that bother me are:
1. Slight misalignment of the left flower in the front pouch (this isn't horrible as the other two are aligned okay, but definitely isn't perfect)
2. I feel like the handle is pretty far back and it's also slightly crooked? Another thing is the part under where the right handle part is sewn, the bag keeps dipping down. You can see this in the last photo. I currently have the bag stuffed to see if I can fix it but has anyone else had that issue?
3. The back - right side upper D clip area - I feel like it's unevenly sewn when compared to the left side.

Not sure if I'm just being overly picky but any help would be greatly appreciated!
Click to expand...

if it looks like that unstuffed (i'm assuming that's the final photo), then thats a straight return. that looks awful!
 
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#4,475
raspberrysyrup said:
if it looks like that unstuffed (i'm assuming that's the final photo), then thats a straight return. that looks awful!
Click to expand...
That last picture is when the bag is unstuffed. The CA sent it to me along with some other photos. Not sure if it was cause of the packaging that caused it to look that bad initially. It doesn't look as horrible now even without the stuffing as I kept trying to reshape it, but it does naturally dip back down at times. I feel like all the other PSM keep its shape pretty well? Hoping the stuffing might help.. but if it doesn't, I'm returning it!
 
#4,476
laulau1234 said:
That last picture is when the bag is unstuffed. The CA sent it to me along with some other photos. Not sure if it was cause of the packaging that caused it to look that bad initially. It doesn't look as horrible now even without the stuffing as I kept trying to reshape it, but it does naturally dip back down at times. I feel like all the other PSM keep its shape pretty well? Hoping the stuffing might help.. but if it doesn't, I'm returning it!
Click to expand...

PSM hold their structure very well. even with soft canvas, it's a well structured bag. that looks like its slopping over.
 
#4,477
Quick q’s I’m planning on returning my reverse PSM back, which I purchased from LV online today due to me noticing there isn’t any authentication tag inside the bag. After speak to LV SA she confirmed that LV bags don’t have an authentication tag which I was surprised by and was wondering if this is something new. Would like to know if any of you have the same issue? Thanks
 
#4,478
Kitty2sweet said:
Quick q’s I’m planning on returning my reverse PSM back, which I purchased from LV online today due to me noticing there isn’t any authentication tag inside the bag. After speak to LV SA she confirmed that LV bags don’t have an authentication tag which I was surprised by and was wondering if this is something new. Would like to know if any of you have the same issue? Thanks
Click to expand...

the tag inside wasn’t an authentication tag, just a date code (i.e. when and where the bag was made). that has transitioned to a microchip for bags made March 2021 and onwards. SA’s are able to scan the bag with an internal app and it pulls that info
 
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#4,479
I’m from Canada and the PSM is currently unavailable online. I even went to the store and the SA said it’s out of stock everywhere in Canada and can not place an order for me. I was really hoping to get it before the PI. My question is if i call customer service would they be able to do sthg or am i just wasting my time?
And how often does the PSM come back in stock?
 
#4,480
bzzz_to_bee said:
I’m from Canada and the PSM is currently unavailable online. I even went to the store and the SA said it’s out of stock everywhere in Canada and can not place an order for me. I was really hoping to get it before the PI. My question is if i call customer service would they be able to do sthg or am i just wasting my time?
And how often does the PSM come back in stock?
Click to expand...
It doesn’t hurt to try customer service! I haven’t seen it available online for a while now, only the reverse.
 
#4,482
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#4,484
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#4,485
Aliluvlv said:
Wow that really is the most perfect psm I've ever seen! Both bags are gorgeous! :loveeyes: Where is your psm made from?
Click to expand...
Thanks! The psm is made in the US. I don't even ask when I purchase anymore. I used to, but I have bags that are made in France, Spain, and US. I find after all these years it's not really where the bag is made vs. the individual piece. I inspect every piece and if it's perfect, it's good to go.
 
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