LV Mini Palm Springs Backpack

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I had a PSM in monogram last year but ended up selling it as I wasn’t using it much until I realized how much I miss it so I ordered one through client service but the one I received was misaligned so I contacted the same client service and she wanted me to send it for repair which I think is nuts since the bag is new. She also insisted that it does not have a bad alignment. Am I just being picky? What do guys think?
 

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I had a PSM in monogram last year but ended up selling it as I wasn’t using it much until I realized how much I miss it so I ordered one through client service but the one I received was misaligned so I contacted the same client service and she wanted me to send it for repair which I think is nuts since the bag is new. She also insisted that it does not have a bad alignment. Am I just being picky? What do guys think?

I don't think you're being picky. It is definitely misaligned and if it bothers you, you should be able to return it. Can't believe the run around that LV is making people with this bag go though. I kind of got the impression they're tired of helping customers with this bag's issues, and are refusing to exchange. Just my two cents!
 
I had a PSM in monogram last year but ended up selling it as I wasn’t using it much until I realized how much I miss it so I ordered one through client service but the one I received was misaligned so I contacted the same client service and she wanted me to send it for repair which I think is nuts since the bag is new. She also insisted that it does not have a bad alignment. Am I just being picky? What do guys think?


you are not picky. I would return or exchange it.
 
I don't think you're being picky. It is definitely misaligned and if it bothers you, you should be able to return it. Can't believe the run around that LV is making people with this bag go though. I kind of got the impression they're tired of helping customers with this bag's issues, and are refusing to exchange. Just my two cents!

Thank you for taking the time to reply. But yes will definitely return the bag since I couldn’t exchange it at the moment as it it out of stock online and could only be special ordered. They have no control over quality issues. I got a made in France PSM last year but the stitching was misaligned as well. ‍
 
Guys, is this bag worth it? Im interested but im just reading the last pages of this thread and seems like even the new models have issues.

Im debatting between this one and the montsouris bb. Anyone want to give me advice? thank u
 
Guys, is this bag worth it? Im interested but im just reading the last pages of this thread and seems like even the new models have issues.

Im debatting between this one and the montsouris bb. Anyone want to give me advice? thank u

I bought this bag a year ago. I was on the fence - possible issues, would I even like it, etc...

Turns out it is my most used and most loved bag. I reach for it the most!

I think I got lucky - made in US and no issues whatsoever.

What steers me away from the Montsouris is that the closure is drawstring and flap - I worry about stuff falling out, zip closure of PSM seems more secure. But not sure if that is even a thing since I don't own a Montsouris.
 
Guys, is this bag worth it? Im interested but im just reading the last pages of this thread and seems like even the new models have issues.

Im debatting between this one and the montsouris bb. Anyone want to give me advice? thank u

im certain the monsouris has the same issues as the palm springs mini, both have those sharp corners and prone to peeling.
 
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Guys, is this bag worth it? Im interested but im just reading the last pages of this thread and seems like even the new models have issues.

Im debatting between this one and the montsouris bb. Anyone want to give me advice? thank u
I've had mine for a few months now and I think it was totally worth it. Surprisingly, any exterior design flaws I see are minor to me and don't bother me at all. It's a tiny, cute little bag and I don't care if the stitching is slightly misaligned or whatever.. but then again, maybe I got lucky and got one that doesn't have any major flaws. I think if it was a bigger bag, I definitely care more if the details were off.

The montsouris bb is SO cute too, but I personally just don't like bags with flaps like that (or drawstrings.. it's too much of a hassle for me) and I would feel less secure with my stuff possibly falling out or being stolen more easily if I ever choose not to use the drawstrings.

At the end of the day, it's really up to you, though! Good luck, I hope you are happy with whatever choice you make.
 
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Guys, is this bag worth it? Im interested but im just reading the last pages of this thread and seems like even the new models have issues.

Im debatting between this one and the montsouris bb. Anyone want to give me advice? thank u

TOTALLY worth it! mine is 1 yr old and it still looks good as new! And it is super spacious, don't underestimate the small size of this, i can put in my small wallet, keys, iph 11pro, tissues, wipes, a foldable cap, masks and it still have plenty of room! Mine is the new version where the zipper is exposed and I carry her on days that I go small..PSM is a great cute bag!
 
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