LV Mini Palm Springs Backpack

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I called customer service and they told me that they can’t comment on the code as codes don’t necessarily represent years? But they also told me that the handle should not be wrinkly... Unfortunately, my city is in lockdown right now. No exchange or return until reopen...
 
I called customer service and they told me that they can’t comment on the code as codes don’t necessarily represent years? But they also told me that the handle should not be wrinkly... Unfortunately, my city is in lockdown right now. No exchange or return until reopen...

no, the def. represent years and that was confirmed by the store director when i used to work with her before she left the company
 
Okay - any other areas are suspicious? I’m having a virtual appointment with the store later today and I want to make sure I point out everything I could.

You mentioned that it is normal to have a smell but can you describe it? Cuz the smell of the bag is quite strong.
 
Okay - any other areas are suspicious? I’m having a virtual appointment with the store later today and I want to make sure I point out everything I could.

You mentioned that it is normal to have a smell but can you describe it? Cuz the smell of the bag is quite strong.
it's a gluey type of smell, you smell especially when you open the bag and take a whiff from inside. tbh, overall the construction of the bag seems to be off and i said it was odd when i first seen it.
 
Could be someone returned fake one to LV?
Thank goodness I checked the date code of my psm and inspected everything even though I purchased it from the LV store.
I have no idea if it is a defect or fake bag... Talked the the store manager and he made an exception for me to send back the bag for inspection. Hopefully I can get an exchange. FYI - all exchanges and returns have to wait until the lockdown is over, so be careful for anyone wants to buy anything from LV or other luxury retails.
 
I have no idea if it is a defect or fake bag... Talked the the store manager and he made an exception for me to send back the bag for inspection. Hopefully I can get an exchange. FYI - all exchanges and returns have to wait until the lockdown is over, so be careful for anyone wants to buy anything from LV or other luxury retails.

Good thing you can mail the bag for the inspection. Hope you can get an exchange soon.
Btw, are you in US? there’s no lockdown in US as far as I know.
 
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Part of the fun of owning a PSM is watching this thread and then obsessively inspecting mine. I purchased mine in July of this year.

Because of Covid and basically not having much of a life outside of the house right now, I've taken it out maybe 10 times maximum and that has been mostly to run a quick errand or to visit my dad. When I visit my dad, the bag sits in the passenger seat of the car and stays there.

What I am trying to say is that I am gentle on my bags, and especially with this one since PSM seems to have a higher chance of having an issue. So I inspect it after each use before placing back in the dust bag.

So I discovered this today. Looks like the glazing is wearing off of the little loop. Should I be concerned by this after very light use and only purchased in July?

View attachment 4914324?

that happened to mine within a week (after 3-4 uses), which caused me to return it. It only gets worse with time. Pity as I loved that bag
 
Good thing you can mail the bag for the inspection. Hope you can get an exchange soon.
Btw, are you in US? there’s no lockdown in US as far as I know.

now they offer to exchange with this MIF bag. Should I accept it? The CA seems to be impatient with me and wanted me to decide ASAP, which I don’t feel comfortable.
I’m in Canada that is why.

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