Hi all,
My palm spring mini gave me a huge shock to my life!! I waited 3 months to just get hold of this bag back in 2017. Now, the canvas coating was peeled off around the zipper and I noticed the printed logo on the canvas also slowly diminishing as well. I have emailed to LV Customer Service but they have not gotten back to me

( As of now, I am quite anxious with my bag's current condition and can I just ask is it possible to get a replacement bag at LV store since my bag was nearly 3 years old.