LV Mini Palm Springs Backpack

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Hi guys, I have a question. I have the original minI backpack from 2015 or when it was first released with the old zipper. The canvas near the zipper is still ok, but that’s also bc I don’t use it often. I have already started to see fraying on the leather tags at the back where the straps clip on, but nothing else. Will I definitely have trouble with the canvas cracking at the zipper eventually? What should I do? i probably use the bag one a month bc I rotate with other LV bags. Is there a time limit for when LV will offer a replacement if it does happen? Should I start using the bag more often to see if it will happen?

Are there others out there that are still using the original mini backpack with no issues? Would love to here? Thanks all.
 
Hi guys, I have a question. I have the original minI backpack from 2015 or when it was first released with the old zipper. The canvas near the zipper is still ok, but that’s also bc I don’t use it often. I have already started to see fraying on the leather tags at the back where the straps clip on, but nothing else. Will I definitely have trouble with the canvas cracking at the zipper eventually? What should I do? i probably use the bag one a month bc I rotate with other LV bags. Is there a time limit for when LV will offer a replacement if it does happen? Should I start using the bag more often to see if it will happen?

Are there others out there that are still using the original mini backpack with no issues? Would love to here? Thanks all.

i have the same concerns. i bought mine end of 2018 and prob used it less than 30 times. Not sure if they would repair or replace it after the one or two yr mark
 
Thank you EVERYONE for posting your questions and issues with the PSM. This Thursday morning 7am CT it was available online and I finally placed my order in Mono. I’d so love to not get a TX batch. I’m “conditioned” by settling for IENA and Pochette Métis made in TX with really annoying structural flaws/ unfortunate misalignment in DE print that I cannot unsee and they prevent me from wearing/enjoying those bags. Sometimes I just want to go in to my boutique and tell them they can have those two bags and WALK AWAY. LOL. (Thanks LV for conflicting your customer like that!)
But I understand that’s pretty much our only option here in the US. On top of that I’m in TX:smile:

I saw enough very well looking made in TX PSM here to put me in peace. However, I’m so nervous about misalignment on the front. When that circle on the front becomes an OVAL - I just can’t!

I’m prepared to exchange if necessary. My question is: if I need to exchange do I have to call CS or I can specify on the return label that I opt for exchange option and just send it back that way?
Thank you, ladies, for a chance to speak my heart here.

P.S. I also owned a made the USA classic speedy in Mono - NO MIF piece could match that beauty! It was from 2012 though and how times have changed. I’d so love to be proud to own MIU LV but I’m yet to be since 2012.
 
Thank you EVERYONE for posting your questions and issues with the PSM. This Thursday morning 7am CT it was available online and I finally placed my order in Mono. I’d so love to not get a TX batch. I’m “conditioned” by settling for IENA and Pochette Métis made in TX with really annoying structural flaws/ unfortunate misalignment in DE print that I cannot unsee and they prevent me from wearing/enjoying those bags. Sometimes I just want to go in to my boutique and tell them they can have those two bags and WALK AWAY. LOL. (Thanks LV for conflicting your customer like that!)
But I understand that’s pretty much our only option here in the US. On top of that I’m in TX:smile:

I saw enough very well looking made in TX PSM here to put me in peace. However, I’m so nervous about misalignment on the front. When that circle on the front becomes an OVAL - I just can’t!

I’m prepared to exchange if necessary. My question is: if I need to exchange do I have to call CS or I can specify on the return label that I opt for exchange option and just send it back that way?
Thank you, ladies, for a chance to speak my heart here.

P.S. I also owned a made the USA classic speedy in Mono - NO MIF piece could match that beauty! It was from 2012 though and how times have changed. I’d so love to be proud to own MIU LV but I’m yet to be since 2012.


If you're trying to make an exchange on an online order, you have to call CS. I was successful in doing an even exchange for my Multi-Pochette, but not successful with the PSM. The CS reps I got when I requested to do an even exchange for a PSM all told me to make a return and either stalk the website for another one to come in stock, or they could send a request to the warehouse and when shipment came in, they would call me and will place the order for me. It took me 4x to get a good PSM, and even with this 4th I'm still not 100% happy with it. All 4 were MIU, and I recently just bought a 5th one to compare which looks better since the one I have now has stitching issues on the front where it rounds off at the top. I love the bag, but the quality control has really gone downhill.

Good luck and I hope you get a good one!
 
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If you're trying to make an exchange on an online order, you have to call CS. I was successful in doing an even exchange for my Multi-Pochette, but not successful with the PSM. The CS reps I got when I requested to do an even exchange for a PSM all told me to make a return and either stalk the website for another one to come in stock, or they could send a request to the warehouse and when shipment came in, they would call me and will place the order for me. It took me 4x to get a good PSM, and even with this 4th I'm still not 100% happy with it. All 4 were MIU, and I recently just bought a 5th one to compare which looks better since the one I have now has stitching issues on the front where it rounds off at the top. I love the bag, but the quality control has really gone downhill.

Good luck and I hope you get a good one!

Ok, I see. Wow, I can’t believe you went through 5 and none was really really nice((. I’ve done in store exchange once for Saintonge in Noir MIF (!) bag with similar stitching issues and got a perfect bag in exchange also MIF. LV always take care of their customers in the end but the journey can be difficult sometimes.

Thank you for heads up on the exchange process. One thing for sure I’ll do my best not to settle. Love LV and love several of my bags/SLGs from them but buying online has started giving me slight anxiety.

My PSM shipped just today but given my faith in LV I’m already getting ready to exchange/return :smile:))

Did you post a picture of the one you chose in the end here? Did they all have a decent front alignment?

P.S. I actually saw some of your images of those you returned a few pages back. Oye vei - that’s all I can say.
 
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Hey everyone! So about a week ago I told my CA I wanted the PSM and 2 days ago they got 4 in stock. The first three sold on the day of but one was reserved for me. So I never saw the others and was able to compare the bag I have with other bags. It's something I do to make sure I'm happy with my purchase. Anyways, here are some photos. Am I being too picky? This bag is also made in France so seeing these little details were kind of disappointing.

Here are photos with and without flash.

Is the dent on the left side of the bag normal? The right side is completely fine to me. I know the monogram on the sides will never align so I'm fine with that.

The alignment of the flowers on the front flap aren't straight. I've scoured the internet and watched videos and looked at Instagram pics about this bag and those bags were aligned. Also the top right side of front flap has a bump?

A seam on the top right, under the handle is off. I used a ribbon for reference.

Last two photos are without flash.

Thanks in advance for any input!

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