LV Mini Palm Springs Backpack

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I was told the same thing too, 14 business days for returns. Haha I'm gonna do the exchange route and possibly order another one if I see one on the website to compare.

Did you get your refund for your previous two flawed PSM's?

Please keep me updated on the second backpack! The CA already initiated the return for me so going to send this one back and call CS to have them order a 4th one for me once I receive the refund! I can’t believe I’ve done 3 returns on this item. Crazy...let’s hope this 4th one is better!
 
Please keep me updated on the second backpack! The CA already initiated the return for me so going to send this one back and call CS to have them order a 4th one for me once I receive the refund! I can’t believe I’ve done 3 returns on this item. Crazy...let’s hope this 4th one is better!
:( I hope our next one is perfect! Haha gosh this bag is like.......... A HUNT!
Its freaken adorable though.

Please update when you receive yours. May I ask what was wrong with your previous 2 PSM?
 
:sad: I hope our next one is perfect! Haha gosh this bag is like.......... A HUNT!
Its freaken adorable though.

Please update when you receive yours. May I ask what was wrong with your previous 2 PSM?

I know! Crossing my fingers! But we shouldn’t be returning and re-buying an item from a luxury house like LV. The cost compared to quality is not even close sometimes! It’s crazy...

But for the other two, the first one had a really bad stitching issue on the front right where the canvas meets the zipper. The canvas was stitched in a way that caused the canvas to make a big indent. I’ll insert a picture. And the second one, the handle on top was stitched crooked, hardware on one of the clasps was severely scratched, and there were stitches sticking out on the side of the backpack. I didn’t take pictures on the second one and just immediately returned it.

I did receive a full refund for both!
 

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I know! Crossing my fingers! But we shouldn’t be returning and re-buying an item from a luxury house like LV. The cost compared to quality is not even close sometimes! It’s crazy...

But for the other two, the first one had a really bad stitching issue on the front right where the canvas meets the zipper. The canvas was stitched in a way that caused the canvas to make a big indent. I’ll insert a picture. And the second one, the handle on top was stitched crooked, hardware on one of the clasps was severely scratched, and there were stitches sticking out on the side of the backpack. I didn’t take pictures on the second one and just immediately returned it.

I did receive a full refund for both!

The handle on mine are also crooked, but that bugs me lesss than other issues.
Gosh, with the price increases they should really hire better QA. :doh:

Maybe since the PSM are so difficult to come by, LV counts on people just keeping the first one they can find?
 
Good luck! Keep me update! I just had to remind myself that no bag is going to be prefect since we humans are making them but as long as it’s perfect in your eyes that’s all that matters!
Thank you!!
I feel I have pretty low standards if the stamping was a bit deeper I might even consider keeping it, despite crooked handles and misaligned mono.

But now I'm after the perfect one! Hahah
 
Thank you!!
I feel I have pretty low standards if the stamping was a bit deeper I might even consider keeping it, despite crooked handles and misaligned mono.

But now I'm after the perfect one! Hahah
Yeah I think the need to do better with the stamping that’s for sure! It’s like they don’t really let it sit in the tab for long
Haha I felt the same way too! I’m like I’m not supper picky it’ll be fine lol
 
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I guess I got lucky with my PSM monogram - got a perfect one (made in USA) on my first try a few weeks ago.

Also got the reverse one, but the first one was shipped to me from a boutique (also made in USA) and had a weird dent on the front. It was stitched incorrectly and caused the canvas to fold near the end of the zipper which then in turn caused the whole front to be noticeably askew. I was able to order another one through Client Services, which just arrived today, and is perfect! This second one was made in France.

Love these bags so much that I’m now considering ordering a MWT version. Crazy, I know...
 
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