I heard it gets looser as you use it. I had to go back to the LV boutique as my zipper pull came right off the day I purchased! They had to replace the part the pull connected to. They waxed the zipper for me which really helped. If you're close to a store see if they will do that for you.Hi I just received my psm the zipper is super stiff did anyone use anything to loosen theirs - eg wd40?
Thanks x