LV Mini Palm Springs Backpack

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I have a stiff zipper. This seems dumb... sorry if this is a stupid ask... but what is waxing the zipper? What does this entail and how does it help? Can any LV boutique, even a small one, do this in store on demand? I might need to get this done but the next LV boutique I’m at will be a small one and I don’t have a SA there.
It has something to do with using wax paper I believe. I haven't seen it done as she took it to the back to do it. Any boutique should be able to do this for you.
 
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Out of curiousity for the people who have gotten the MWT edition PSM, what have you done if it’s a horrible alignment? If it’s personalized you can’t return it right? I’ve been super curious about that
 
Out of curiousity for the people who have gotten the MWT edition PSM, what have you done if it’s a horrible alignment? If it’s personalized you can’t return it right? I’ve been super curious about that

I'm pretty sure anything that's been customized can't be returned, unless there's a serious issue with it, but LV doesn't consider misalignment something that would allow someone to return and reorder/rebuy.
 
I bought the palm springs mini in January 2018 & been using it as a backpack. For several months now, the 4 back tabs where you hook the straps became very frayed with a lot of the fabric or hair coming out. So I took it to Bloomingdale's Louis Vuitton this past Monday, July 9. The SA looked at the bag, checked the Date code in their computer & told me that it is a known issue. They took back the bag & say I can get store credit, get a new bag or the world tour mini but would have to pay the price difference. I wanted the same bag so they put me on a waitlist, 3rd in line. 4 days later, they called me & I got a brand new bag... so glad I went back to the store.
 
Thank you to the people who answered my question,I hope to join this club soon,my SA or CA called me today that they have one mini PS in hold for me,It looks fine on the stitches IMO soon to be mine(crossing fingers) how do you see it?
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I personally think the allignment looks so good on your bag, do you know if its made in france or spain or usa? some are even made in Italy too!
 
I totally understand! My mini whose canvas started cracking was MIF and the one they had in store was US. My SA is looking around for me for a MIF but it has been 10 days already! I too know that there is no quality difference but wanted a MIF to replace my MIF and prefer it if possible. Not sure if they're out there anymore? I'm considering a totally different bag altogether or maybe reverse mono? Good luck and keep us posted! :)

Your SA is so nice!

My mini backpack has some cracking on the canvas too. It is not a regularly used bag and just over 2 years. Only just noticed the cracking so I took it to LV and was told they cannot do anything abt it.

For a bag of that price that’s not a regularly used bag and is 2yo it seems like a poorly made bag. I have canvas bags that are 11 years old without any issues. Quality has definitely gone down. I don’t think I can buy any more canvas pieces knowing this can happen. None of my chanel or Dior bags have ever had any issues like these. Sorry. Thanks for letting me rant.
 
Okay so I was finally able to order a reverse Palm Springs Mini after relentless online stalking lol.:love: I came here to get excited about the same but boy these posts aren’t helping at all. Is there that many quality issues with this one ?? :hrmm: I don’t care about issues like alignment etc but the pics with cracks on the canvas near the zipper and glazing issues :huh: I am not picky and is careful with my bags but I don’t want to be checking after every use to see if it’s ready to fall apart lol.
 
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