LV Mini Palm Springs Backpack

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#2,161
Yes the exact reason my Palm Springs mini was returned. I’m sorry about your baby. If it’s still within a year take it back and see what they say. If it’s longer than a year take it in and see if you can get the tabs redone. I’m sure LV will do something to make it right.
 
#2,162
Addict2Labels said:
Yes the exact reason my Palm Springs mini was returned. I’m sorry about your baby. If it’s still within a year take it back and see what they say. If it’s longer than a year take it in and see if you can get the tabs redone. I’m sure LV will do something to make it right.
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Thank you so much for your reply. I will definitely take it in to get looked at. I got it at the end of January 2018, so it's only been a few months. I previously had a mini that I returned because of this issue and I was thinking that if it's happened to me twice, there has to be other people it has happened to. I have LV bags that are nearly 20 years old, that are still in great condition and have been used TONS. I'm not sure of the quality of LV bags anymore... I love this bag but I refuse to pay $2000 for a defective bag.
 
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#2,163
I had the same problem with my Palm Springs mini. I took it in to my boutique and they sent it out for repair. A few weeks later my SA called and said that LV declared it defective. She also said that they told her they did not have parts to replace the tabs. I thought that was strange. But anyway they ordered me a new one and gave me the credit for the new price since it had increased from the oriupurchase price.
 
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#2,164
I had a Palm Springs mini that didn’t have that issue. But I got a preloved reverse pm that the main tab has completely split and rolled upwards. It’s so annoying. I hate it. But my sa said not to send it in since it would eventually happen again. Which made no sense.
 
#2,167
hello all, i tried to google and search in this forum about the use of the leather scarf loop on the mini palm spring. took me awhile to find out that it’s called leather scarf loop!

anyone knows what is the purpose of this? from the description, it seems like it’s used to hang scarfs but wouldn’t it be too long hanging on the bag?! TIA!
 
#2,170
kewlada said:
hello all, i tried to google and search in this forum about the use of the leather scarf loop on the mini palm spring. took me awhile to find out that it’s called leather scarf loop!

anyone knows what is the purpose of this? from the description, it seems like it’s used to hang scarfs but wouldn’t it be too long hanging on the bag?! TIA!
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I think it's for hanging the bag? I'm not sure haha but I heard someone say you're supposed to hang it upside down for storage?
 
#2,171
kimetra24 said:
I had the same problem with my Palm Springs mini. I took it in to my boutique and they sent it out for repair. A few weeks later my SA called and said that LV declared it defective. She also said that they told her they did not have parts to replace the tabs. I thought that was strange. But anyway they ordered me a new one and gave me the credit for the new price since it had increased from the oriupurchase price.
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Thanks for your reply! How has your new one held up?
 
#2,172
PrincessAsya said:
Never thought that was a problem. Had an MM the tabs of which were like that, now on to my second one and I consider it normal wear and tear. It happens inevitably, it’s soft leather that bends back and forth.
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Thanks for your reply! Hmmm, you might be right on that being the norm for this style. But I find that it happening after only a 2-3 months is unacceptable. Also, I have other bags that are nearly 20 years old and used hundreds, thousands of times even, and the straps and tabs are not fraying or coming undone at all. Even if it was a bag purchased at Target, I expect it to last a few months, let alone a designer bag that prides itself in quality and workmanship and materials.
 
#2,174
kewlada said:
hello all, i tried to google and search in this forum about the use of the leather scarf loop on the mini palm spring. took me awhile to find out that it’s called leather scarf loop!

anyone knows what is the purpose of this? from the description, it seems like it’s used to hang scarfs but wouldn’t it be too long hanging on the bag?! TIA!
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I read on here somewhere it’s so the bag stands up rather than falling down when placed on a surface.
 
#2,175
mzroyalflyness said:
I had a Palm Springs mini that didn’t have that issue. But I got a preloved reverse pm that the main tab has completely split and rolled upwards. It’s so annoying. I hate it. But my sa said not to send it in since it would eventually happen again. Which made no sense.
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Hi! Thanks for your reply. My SA told me the same thing with my mini, that's why I decided not to exchange it for another mini. But, I waited a full year and got the PM size after seeing so many rave reviews about it. And... I love it! But, the tabs fraying are unacceptable. It aggravates me everytime I see it. It seems like they should halt production and address this problem and come up with a solution for everyone who this has happened to that still very much want the bag. I don't think its right that they get away with selling all these defective or at least sub standard bags.
 
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