I hope not! I've been calling everyday as well I've gotten various responses from different customer service reps, some more helpful than others. I gave up after a couple days, but then this past Sunday I decided to call casually around 9pm (I'm in California also) and asked for a mini Palm Springs in reverse by mistake. I gave the incorrect item number, and then they told me it was available!! I asked them to check for the Palm Springs PM in reverse and by some sort of miracle they had that also... couldn't believe what I was hearing. They had one of each! The customer rep was genuinely shocked as well. I did a happy dance and ordered both. The mini was never on my radar but I really love the reverse print on it! Anyway, I totally veered away from your question... the moral of the story is, keep on trying! Give them the item number as well if they ask for it. Likewise I've tried to find the reverse plenty of times in person at the LV boutique at south coast plaza, to no avail. I've been offered the mini in monogram two times though. I might go again sometime soon and if it's there I'll let you know!