LOL, I almost cried out, but I was able to hold it as I was so furious and lots of customers were starring at me. Gotta remember it was when lots of customers during their christmas shopping.
H MAN! what a horrible experience with this ring! You're so brave to continue until you have the ring exchanged, I would probably chicken out. Good to hear you have the situation resolved, it's totally their fault and I am disappointed that LV wasn't able to do better to serve their loyal customers.