Not sure where you are located or if there are any stores near you but I visited a store (US) on Wednesday and a CA (not my regular one) helped me order a key pouch. He said they were showing as not available / no stock in stores but able to order. It arrived in store yesterday but I haven't picked it up yet.
Thanks for letting me know! I'm in NYC and I've gone either last year or the year before to request holiday items and gotten told to my face that they're all already allocated. The SA was super unfriendly.