LV Christmas Animation - 2021

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#511
CalC said:
I preordered one item on 9/4. CA helped me that day sent a message saying that there was a technique issue and Xmas collection is not available for preorder so I might not get it. Does anyone have the same experience?
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If you preordered and the status shows as submitted in your online account or have an order confirmation email, I wouldn’t worry. In my experience if there’s an issue you’ll receive an email cancellation and the payment will be refunded.
 
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#512
bigverne28 said:
If you preordered and the status shows as submitted in your online account or have an order confirmation email, I wouldn’t worry. In my experience if there’s an issue you’ll receive an email cancellation and the payment will be refunded.
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I did get the email confirmation and receipt. I also called customer service today and order status is unfulfilled. But CA texted me that my order is cancelled due to lack of stock, I can only get it if they have enough shipment.
 
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#513
CalC said:
I did get the email confirmation and receipt. I also called customer service today and order status is unfulfilled. But CA texted me that my order is cancelled due to lack of stock, I can only get it if they have enough shipment.
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The answer seems ambiguous. Order is cancelled, but you can get if they have enough stock. Does that mean your order would be reinstated? Very odd. I guess you’ll just have to see what happens or try on the release date. Good luck! :idea:
 
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#523
anika913 said:
So happy for you! Looking forward to your reveals! I missed the pre-order period. Hoping I could still get one next week.
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Thank you dear! Fingers crossed for you! I’m still waiting for the damier Azur mini p which I may have to try to get online too!

Another item I ordered and paid last Mon still in prep…which is longer than usual… I had to swap the store pick up to meet with this London mini p but not sure if I have to make a double trip as I’m near the store to pick up the mini p until Friday? Maybe can only pick up the official launch date?? :angel:
 
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