Louis Vuitton Hardware tarnishing within a month.

[cielopark]

mine also the same, I also had the speedy B25 in DE and that is the only bag that has the hardware tarnished a lot though I take care of my bags

Same with me. So when they told me maybe because of how i store my bag, i told them that i store my bags in one place. AC on wholeday, regulated with even silica gels in each bags and store in their dust bags. Im so glad i insisted otherwise i didnt want to use the bag anymore. And it was free of charge.

Do you still have the bag or sold it?

 

[iskam.mnogo]

mine also the same, I also had the speedy B25 in DE and that is the only bag that has the hardware tarnished a lot though I take care of my bags

Have you contacted customer service about it?

 

[iskam.mnogo]

Same with me. So when they told me maybe because of how i store my bag, i told them that i store my bags in one place. AC on wholeday, regulated with even silica gels in each bags and store in their dust bags. Im so glad i insisted otherwise i didnt want to use the bag anymore. And it was free of charge.

Do you still have the bag or sold it?

Good for you! Do you have a certain SA that helped you to get it done for free? Because the store where I bought my bag (Baltimore, MD) closed this year (permanently) and I no longer have a "person" at LV.

 

[cielopark]

Good for you! Do you have a certain SA that helped you to get it done for free? Because the store where I bought my bag (Baltimore, MD) closed this year (permanently) and I no longer have a "person" at LV.

Nope. I dont have SA even when i go to the store to shop. I just try to avoid the staff that i know will not help me as i already had bad experience with them. And i usually go to male staff because they are more helpful based on my experience. But they can see my history, i mean they know that i’ve been to different stores and SA to ask for repair. So yeah, just need to insist a bit

 

[Loriad]

Nope. I dont have SA even when i go to the store to shop. I just try to avoid the staff that i know will not help me as i already had bad experience with them. And i usually go to male staff because they are more helpful based on my experience. But they can see my history, i mean they know that i’ve been to different stores and SA to ask for repair. So yeah, just need to insist a bit

I guess I'm not the only one with a bad experience with certain SAs! I'm not even sure what the issue is. I am a very polite person! Have also found the males to be more helpful. It's a shame it's even an issue when we're spending a decent amount of money.

 

[amandacasey]

Hi guys,

I got my nano speedy at the start of April. I've yet to use the bag because of Covid.
However, just a few weeks ago, I noticed the hardware have started to show what looks like tarnishing?
Is the hardware on your nano speedy like this too within a short space of time? Or any other LV bags?

** No, my bag was not in a dustbag + in the box + in the paperp bag + in a closet. My bag was in the dustbag and in my closet but I've taken it out a few times to have a look at it for it to breathe.

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Ugh. This is why I am taking a break from LV. I have had an epiphany regarding their quality and customer service. I hope you can have this exchanged or honestly just refunded and find another piece

 

[cielopark]

I guess I'm not the only one with a bad experience with certain SAs! I'm not even sure what the issue is. I am a very polite person! Have also found the males to be more helpful. It's a shame it's even an issue when we're spending a decent amount of money.

I know right? I also dont know why. We go there and spend money but they show us attitude. And whenever i try to get close to a SA after buying an item from them, ask if they have certain piece, they will just say they dont have and they cant make any reservation for me. haha Now i only go to the store every last week of the month and first week of the month, coz thats the time they restock. According to the male SA who i talk to before.

 

[Peachychi]

This happened to me too . I got the by the pool speedy 25 . I already exchanged it once for a faulty zipper. I’ve only been using it for three weeks and the hardware got all black from rubbing and it got on the vachetta . I cleaned it up best I could but I think Target/Walmart bags have better hardware than this . I don’t think there’s anymore in stock so I can’t exchange. I don’t know what to do.

 

[rshs]

Keep us posted once you do bring it back.

Will do! I actually have texted my SA, but he asked if I had used hand sanitizer on my bag. Lord knows, how the vachetta & canvas would even look like with sanitiser on it! hahaha

But in all seriousness, I told my SA, look the bag is new. It's Covid times, there ain't nowhere to go. (Majority of the ppl in my country haven't been vaccinated yet.)

 

[rshs]

I have the nano speedy and use it almost everyday, i live in a humid country as well. I even bring it to the beach. But i have the speedy b25 in DE. Haven’t use it for like 6months when the hardwares started to tarnish, of course i cant accept it coz i just had it for few months to the point that i dont want to use it anymore coz im afraid it will get worse. I brought it to the store, the staff and manager told me its normal and it will happen because its a vintage design. The manager even told me she cant see any problem. Well she didnt pay for it thats why she cant see, and its not even a vintage bag. So i brought it to other store. They had it checked and told me its normal. But i still insist. Finally they gave up and change all the hardwares including the zipper. Now im using it almost 2 or 3x a week. And so far no tarnishing of the hardwares. They didnt charge me because the bag is less than 2yrs. I think its not normal esp to a new handbag.

hey!
Yes, i totally agree! A brand new bag! From the boutique!! How are these things happening? It's pretty upsetting, I must say.

 

[rshs]

Take note that i store my bag with the other LV bags i have. But only the speedy b25 in DE is tarnishing. So its not how i store them or where. Or even not the weather i guess. Its just that they use a less expensive hardware i guess

Oh hey, yours is the speedyB that tarnished instead of the nano! And nano holding up as well!
So inconsistent the quality.

 

[rshs]

This happened to me too . I got the by the pool speedy 25 . I already exchanged it once for a faulty zipper. I’ve only been using it for three weeks and the hardware got all black from rubbing and it got on the vachetta . I cleaned it up best I could but I think Target/Walmart bags have better hardware than this . I don’t think there’s anymore in stock so I can’t exchange. I don’t know what to do.

I agree !! I think highstreet brand even produce better quality.
I think it would be the same for me with the nano speedy. I'm so very sure there is no way i will be able to exchange it for another!

 

[lavy]

I don’t think a bag that costs this much should have tarnishing hardware in a month. To me it’s not character, it’s a flaw. No one wants tarnished hardware on their new bag.

 

[cielopark]

Oh hey, yours is the speedyB that tarnished instead of the nano! And nano holding up as well!
So inconsistent the quality.

Yes. Only the Speedy b25 in DE has this problem. The rest of my collection is perfectly fine. Even comparing to my Pochette Accesoiries NM from 2012 and wapity from 2005.

 

[GAN]

Have you contacted customer service about it?

yes I did, actually I had this issue with the hardware when I got the speedy B. and kept it unused aside for few months, I saw the issue that time. Did bring it back to store and my SA even help me to get the tarnished hardware to be replaced.

However after using it for a while, though I usually keep my bags with dehumidlifer or in aircon room, the problem still surfaced. I just try hard to ignore it. Think it is the common problem with the hardware used on speedy B. I do not have such issue with other LV bag with gold hardware.