Louis Vuitton Dauphine Club

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Hi everyone! My hubby bought me the mini Dauphine as a birthday present. I've been keeping it in the LV box eagerly awaiting unboxing it. Last night I had a quick peek, and found dents and scuffs on the glazing on the strap :sad: I've uploaded just 2 photos, but I've spotted at least 5 dents.

This is my very first LV bag (I have Dior, Fendi and Chanel - none of them have ever given me such issues). Is this defect to be expected? I guess I'm so disappointed because I've not even started using the bag! What can I do?View attachment 4370611 View attachment 4370612

I suggest taking it in and working with your CA for a return or exchange. Good luck.
 
I suggest taking it in and working with your CA for a return or exchange. Good luck.
Hi EmmJay, thanks for your reply. So my hubby's CA told him they would replace the strap for me but it would take months. Is this normal for lv?

And with the glazing on the strap dented and scuffed so quickly without any use, I'm wondering if that puts the whole bag at risk when I use it :/
 
Hi all, my Dauphine MM arrived today! Thank you so much to @EmmJay for making it possible for me. I never would’ve been able to get it without your help! And your CA’s help!

It’s so beautiful and I can see myself wearing this bag for the next 10, 20, 30 years, lol. It’s such a classic style. Mod shots!
 

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Hi all, my Dauphine MM arrived today! Thank you so much to @EmmJay for making it possible for me. I never would’ve been able to get it without your help! And your CA’s help!

It’s so beautiful and I can see myself wearing this bag for the next 10, 20, 30 years, lol. It’s such a classic style. Mod shots!

Looks beautiful on you!! Congratulations! [emoji173]️[emoji259]
 
Hi EmmJay, thanks for your reply. So my hubby's CA told him they would replace the strap for me but it would take months. Is this normal for lv?

And with the glazing on the strap dented and scuffed so quickly without any use, I'm wondering if that puts the whole bag at risk when I use it :/

I would request a new bag. IMO, it’s unacceptable to have repairs on a new bag.
 
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