I know and the box within it only took up 25% of the space!Supercute hat! That superhuge box though…!![]()
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I know and the box within it only took up 25% of the space!Supercute hat! That superhuge box though…!![]()
My credit card was charged too but they still cancelled my order, so at this stage I feel the likelihood is very high that your order won't be fulfilled.Has anyone from Australia gotten any updates? I rang last week and they said everything was approved and in warehouse for packing....and then nothing since, the lady on the phone did say she'd call or email me if there were any changes or cancellations.
And then this week, they finally processed the payment from pending in my account to gone but still no updates.
Ah too sad..but most likely it is for everyone's safety given the omicron situation at this time. You can plan a new trip to the new Studio Ghibli theme park instead, once it's open in Japan, and once Japan opens for visitors again.So sorry to hear about all these cancelled orders
In other news, I just received the email today telling me that the Joe Hisaishi/Studio Ghibli symphony concert that is supposed to happen NEXT WEEK is being postponed to who-knows-when. I wonder if anyone else in this thread was also going to attend that concert. I can't believe they're just telling us now when I'm sure a lot of us (like me) have already booked our hotels & flights to NYC just to attend this concert. Seriously so frustrating - I hate these last-minute order and event cancellations![]()
Thank you, I did and they confirmed it was canceled. I got my refund at least. But man what a terrible glitch to send a “your order has been shipped” email when it’s been indeed canceled. And no offer for a notebook or anythingI would email/contact them to be sure
It's easy to reprint notebooks - I think it would be super cool if they did a design specifically for the cancelled orders as a unique memento of their ****upIf the notebooks are going to be leftovers from the stores returning the materials (hence February delivery), I question whether one might even arrive! I doubt they'd be keeping track of that stock...
It's easy to reprint notebooks - I think it would be super cool if they did a design specifically for the cancelled orders as a unique memento of their ****up(one can dream)
Good idea, I’ll email to ask- and I hope so after all that!You might try to float a response asking if they can keep you on a waitlist for items? I had spoken to a phone agent and there was no offer of a notebook, but they offered the notebook when I emailed asking for clarification on the status of the "processing" item despite the other cancellation.
If the notebooks are going to be leftovers from the stores returning the materials (hence February delivery), I question whether one might even arrive! I doubt they'd be keeping track of that stock...
Love that idea would be such a nice gesture after all this! How can we make that happenIt's easy to reprint notebooks - I think it would be super cool if they did a design specifically for the cancelled orders as a unique memento of their ****up(one can dream)