Loewe x Spirited Away

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Has anyone from Australia gotten any updates? I rang last week and they said everything was approved and in warehouse for packing....and then nothing since, the lady on the phone did say she'd call or email me if there were any changes or cancellations.

And then this week, they finally processed the payment from pending in my account to gone but still no updates.
My credit card was charged too but they still cancelled my order, so at this stage I feel the likelihood is very high that your order won't be fulfilled.

I would highly recommend you hedge your bets by ordering the shirt at MyTheresa instead - all sizes are still available and this would be a good chance to size down on the tee! Returns are free for Loewe so if they really come through you can still return the Loewe order. :)
 
I got most of my RTWs today! My favorite are the Chihiro hoodie and the susuwatari cardigan which is super soft. I ordered everything in XS and it already feels like XL. :smile: Also sharing last year Totoro RTWs also in XS but feels a bit smaller.

I also got most of leather goods too including the shoes. Showing side by side with last year susuwatari shoes which I absolutely loved!

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So sorry to hear about all these cancelled orders :(

In other news, I just received the email today telling me that the Joe Hisaishi/Studio Ghibli symphony concert that is supposed to happen NEXT WEEK is being postponed to who-knows-when. I wonder if anyone else in this thread was also going to attend that concert. I can't believe they're just telling us now when I'm sure a lot of us (like me) have already booked our hotels & flights to NYC just to attend this concert. Seriously so frustrating - I hate these last-minute order and event cancellations :annoyed:
 
So sorry to hear about all these cancelled orders :sad:

In other news, I just received the email today telling me that the Joe Hisaishi/Studio Ghibli symphony concert that is supposed to happen NEXT WEEK is being postponed to who-knows-when. I wonder if anyone else in this thread was also going to attend that concert. I can't believe they're just telling us now when I'm sure a lot of us (like me) have already booked our hotels & flights to NYC just to attend this concert. Seriously so frustrating - I hate these last-minute order and event cancellations :annoyed:
Ah too sad..but most likely it is for everyone's safety given the omicron situation at this time. You can plan a new trip to the new Studio Ghibli theme park instead, once it's open in Japan, and once Japan opens for visitors again. :heart:
 
The susuwatari cardigan is SO CUTE but given how frequently I spill things on myself not super feasible for me (I am very lazy about both taking things to, and picking up from dry cleaning, much less during pandemic times) :doh:
 
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You might try to float a response asking if they can keep you on a waitlist for items? I had spoken to a phone agent and there was no offer of a notebook, but they offered the notebook when I emailed asking for clarification on the status of the "processing" item despite the other cancellation.

If the notebooks are going to be leftovers from the stores returning the materials (hence February delivery), I question whether one might even arrive! I doubt they'd be keeping track of that stock...
 
If the notebooks are going to be leftovers from the stores returning the materials (hence February delivery), I question whether one might even arrive! I doubt they'd be keeping track of that stock...
It's easy to reprint notebooks - I think it would be super cool if they did a design specifically for the cancelled orders as a unique memento of their ****up :P (one can dream)
 
You might try to float a response asking if they can keep you on a waitlist for items? I had spoken to a phone agent and there was no offer of a notebook, but they offered the notebook when I emailed asking for clarification on the status of the "processing" item despite the other cancellation.

If the notebooks are going to be leftovers from the stores returning the materials (hence February delivery), I question whether one might even arrive! I doubt they'd be keeping track of that stock...
Good idea, I’ll email to ask- and I hope so after all that!
It's easy to reprint notebooks - I think it would be super cool if they did a design specifically for the cancelled orders as a unique memento of their ****up :P (one can dream)
Love that idea would be such a nice gesture after all this! How can we make that happen :P
 
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