Not for Japan if I have understood the staff. They will exchange it but not refund it. Unless it is their fault. To them, the order was 1 online. So not their fault. Same as in HK.
Sorry if my sentence is not clear. I am not ‘selling it’ to the pulseforum public.
A friend is buying it off me.
Only posting coz the online buying was significantly worse than last year’s. I wished they went for the vic restriction and raffle for early registrations, instead of opening pre-sales for the public because their website really can’t take the mass swarm.
Thank you for clarifying. We have it much easier in the EU then.
Agree about the limitation of access to the pre-sale. When my SA mentioned the upcoming launch I took up her offer to reserve and buy with her rather than hope the online sale is going to work out.
In my experience no luxury brand has any desire to improve their eCommerce or even data administration. People are going to buy and the harder it gets, the higher the desire to get it.
Even Hermès has a lousy eComm system and doesn’t even want to make sure every customer has only one account with them or make historic world wide purchases visible to the customer…