Loewe x Spirited Away

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I got my tracking number for the susuwatari coin pouch ordered 32min after presale is launched. The susuwatari charm is also shipped, ordered slightly less than an hour after presale started!

Both are single-item orders!
My order was made just over an hour after pre-launch so hopefully it will follow your orders soon. I have a RTW piece together the charm and coin cardholder so maybe that is what's causing the hold up? Haha.
 
Yes status says “being processed,” no tracking details/confirmation email yet but received the initial “your order has been received” email. On my bank statement it says pending but confirmed with my back that it went through. So maybe… hopefully!

Probably will boil down to whether they issue cancellation notices from an order sorting office or when the pickers try to grab the items for packing. Just a waiting game now...
 
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Probably will boil down to whether they issue cancellation notices from an order sorting office or when the pickers try to grab the items for packing. Just a waiting game now...

I rang the office - seems like cancellations will be when the pickers go to grab items.

The SA on the phone said my order had gone through, been approved (???), that as far as she could tell everything I had on the list was still in stock and the order was in the warehouse now for packing....



Fingers crossed!
 
I waited for an unreasonable amount of time in line at the nyc store, but got the susuwatari puzzle bag with all the bells and whistles. Did not win scratch off. Couldn't get anything online, though I tried.
Ah! Your bag looks so cute and I am glad that it worked out in the end! How long did you end up waiting in line for? I’m wondering if I should just stop by sometime to see the display if it’s anything special!
 
No movement at all on the order I have still. Is there anyone that has gotten a tracking email from Asia? I'm almost thinking they haven't gotten to our continent yet :hrmm:
I received mine at 1am. My husband has not received his even though he completed his transaction before me. We are in Singapore.
I've received my tracking email too, at about 3am -- my order was placed about 50 mins after the pre-launch started. Hopefully your order is still just in the pipeline!

<snip>
Welp, so I'm guessing the problem might be I accidentally ordered two of a single item - because of the lag.....and had 4 unique items total?
Well, that sucks.
I had 4 unique items in my order too (all in a single transaction), but my order went through and I just received my tracking number for everything -- I hope they don't cancel your entire order just because of the duplicate item, though, that would be a real bummer :sad: (Like many others, I ended up with duplicate items in my cart too thanks to the lagging website! Luckily I did notice the duplicate, but deleting it was also a real pain...)

Keeping my fingers crossed for everyone still waiting to hear about their orders! It's a real bummer to still hear about orders being cancelled with this launch, though, you'd think they would try to manage this better after how so many people were upset by last year's collab... :hrmm:
 
Ah! Your bag looks so cute and I am glad that it worked out in the end! How long did you end up waiting in line for? I’m wondering if I should just stop by sometime to see the display if it’s anything special!
Thanks! I also got the no face bracelet pouch and the Boh mini hammock. I'm surprised the mini hammock didn't sell as fast. I waited 3 hours 20 minutes and was the first few in line. The window display is cute, but the display inside the store isn't as nice. My SA told me they sold all the bags by the end of the day.
 
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I missed out on the Totoro collab last time, but managed to make it for this one. I made it to the store right as they launched.
All great and everything except when the SA refused to let me buy a single thing. I was watching people buy SEVERAL items around me. When I asked her how come they could buy, she told me that they all had a special invite and I should come the next day to purchase if I wanted anything. I didn't see anyone present any kind of of invitation, so it was really confusing. Since everyone was buying several items, I asked if they would have enough stock. She told me "no, tomorrow you get to buy whatever is left from the stock after today".

Needless to say, there was nothing left in the store when I came again first thing the next morning. I told the SA about it and he informed me there was no such invite and it was open to the public. Meh.
 
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I ordered three items online, and haven’t gotten confirmation for any! I ordered the Kaonashi Long Sleeve Tee, the Chihiro Heel Pouch, and the Otori-Sama scarf. Ordered them successfully 45 minutes after the link was sent out, and I’m realllllly hoping I at least get the scarf!

I wanted to go to South Coast Plaza because I heard there would be a pop-up and I’m in SoCal, so I drove and got there to see the pop-up and collection. I got there at 8:30 am (drop started at 10 am) and met some wonderful new friends in line while we waited. The SA let us know that the pop-up wouldn’t be up and running until Monday, so I decided to at least stay in line (I was fourth) and see the the collection. The line was getting pretty heavy when I was taken inside, but it got wayyyyy longer as time went on while my friends and I were still in the store - the first four groups that were taken in stayed for quite a while, and because it was at capacity with the four groups, almost every purse was gone by the time we left. Being in the store and seeing everything put so much into perspective for me! Ended up buying the Kaonashi Long Sleeve in a M (perfect oversized fit for me), and will return the L I ordered online (if it even ships). The sleeves are so incredible, and I was thankfully able to get the only one they had in the store, and it was on a mannequin. Don’t know what came over me, but I got the only Chihiro and Haku Amazona they had available (they only had one of each purse available), and also got the Beanie and the Boh cardholder. Such a wonderful experience, and the employees were so amazing! Didn’t win the scratcher, but they gave us the candies in a cute package (best consolation prize ever)! I ended up going back after purchases were made so my new friend could grab a scarf that shockingly wasn’t sold out, and we happened to see someone scratch a winner and get the shirt! It was so cool, everyone cheered and screamed with joy!!!

Feel SO happy with what I got (partially pictured), but really hope that at least the scarf sends because I want it so badly!! Will definitely be going to the pop-up on Monday as well. Thanks in advance to anyone who read this lengthy post lol!

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I missed out on the Totoro collab last time, but managed to make it for this one. I made it to the store right as they launched.
All great and everything except when the SA refused to let me buy a single thing. I was watching people buy SEVERAL items around me. When I asked her how come they could buy, she told me that they all had a special invite and I should come the next day to purchase if I wanted anything. I didn't see anyone present any kind of of invitation, so it was really confusing. Since everyone was buying several items, I asked if they would have enough stock. She told me "no, tomorrow you get to buy whatever is left from the stock after today".

Needless to say, there was nothing left in the store when I came again first thing the next morning. I told the SA about it and he informed me there was no such invite and it was open to the public. Meh.

OMG that’s awful!!! Which location, if you don’t mind me asking?
 
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