Loewe x Spirited Away

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So our SA has asked us to bring in the shoes and the puzzle bag for them to take a look, and they would also inform their aftersales team of the issue. I told her that it's clearly an issue of production and not wear and tear since it's so new, and she actually said that for my pair I should wear it anyway and "see what happens" since they don't have a return policy beyond the usual (14 days I think) and this is beyond that window. I will still keep my pair unworn until they have a look at my sister's pair in person because I truly believe they may need to initiate some sort of recall if this is a broad issue.
 
Hey everyone, I just got the pair of susuwatari sneakers (from MyTheresa). Does anyone with the pair of sneakers know whether or not the circled part is supposed to be darker? For some reason it looks kind of dirty to me…
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It looks like there's really quite a major issue with the susuwatari stars. My sister wore her pair of shoes a few times and the stars are all peeling and shifting. Have sent photos to our SA first to see if they have any comments on this - I haven't worn my pair of shoes yet but if it's going to wear so drastically so quickly I feel it's essentially a product defect.

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Oh no, I literally just saw this...I guess the suede coloring is similar to the one I got. If the stars fall off easily, I might want to return these. :/
 
I feel it's generally quite difficult to sell RTW.

Loewe's sizes all really all over the place so it's hard to pin down. I could fit into the XS sizes for the Zeniba and Kaonashi oversized tees but for the other tees it was M or L sizes for me. The sweaters ran on the large side when I tried a few of them on but not very oversized. I would not buy off resale if you're looking, would look at any platform that offers returns rather than risk it...

Thank you - yes, it's been super hard to gauge from online photos what an XS versus an S versus an M look like on a person

I just always regret not getting some of the beautiful Totoro sweaters when they came out last year and haven't been able to find any second hand that I love since... Trying to preclude that regret this time around
 
Hey everyone, I just got the pair of susuwatari sneakers (from MyTheresa). Does anyone with the pair of sneakers know whether or not the circled part is supposed to be darker? For some reason it looks kind of dirty to me…
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This is what they are supposed to look like, the suede parts are darker than the calf leather. Nothing to worry about other than the stars, lol.
 
Thank you - yes, it's been super hard to gauge from online photos what an XS versus an S versus an M look like on a person

I just always regret not getting some of the beautiful Totoro sweaters when they came out last year and haven't been able to find any second hand that I love since... Trying to preclude that regret this time around
Loewe has a pretty OK returns policy and shipping is paid for by them both ways, so you shouldn't have any issues regarding sizing if your concern is just that!
 
My mint mini susu puzzle arrived and the star doesn’t look that bad. Though noticeable, I think I might live with it, wonder if there’s a spray that could seal that point up?
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Separately, I sent a boh hammock back to MyTheresa. If anyone was looking for one, it should pop back up!
 
My mint mini susu puzzle arrived and the star doesn’t look that bad. Though noticeable, I think I might live with it, wonder if there’s a spray that could seal that point up?
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Separately, I sent a boh hammock back to MyTheresa. If anyone was looking for one, it should pop back up!

I’m glad you managed to get another puzzle! The mint is so pretty too, perfect for spring/summer.
 
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I received the items Loewe had sourced from the cancelled order, together with the sticker book, the sticker postcard, and a card with a nice message that they worked hard on. I appreciate all that they do for customers. I also inquired about the line at the bottom of puzzle bag and they confirmed they are just part of the leather. It didn't bother me much so I'm definitely keeping all items. :heart: :smile:
 

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I can't remember if I've seen that sweater but I've seen the knitting t-shirt - very cute!

Is anyone else still checking the website for things they want? I have occasionally been checking in with the frog flamenco, never with any luck. Just checked a few minutes ago and ... they had it. :eek: So I purchased and it went through! (It now says "notify me when available" instead of the straight up "not available" it's had for a while.) My previous online order went smoothly so let's see what happens.
 
I can't remember if I've seen that sweater but I've seen the knitting t-shirt - very cute!

Is anyone else still checking the website for things they want? I have occasionally been checking in with the frog flamenco, never with any luck. Just checked a few minutes ago and ... they had it. :eek: So I purchased and it went through! (It now says "notify me when available" instead of the straight up "not available" it's had for a while.) My previous online order went smoothly so let's see what happens.

Congrats on your score!! I got an email overnight that the boh puzzle was in stock on the website so things seem to randomly pop up
 
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