thank you livethelake!! may i ask what type of leather yours is? i find the box leather harder to open/close but the little trick is you push down on the top of the bag to loosen the buckle and then it opens much easier. i think the more you practice opening and closing it, it does get easier, but i am not sure if it's because the leather gets softer or you become more adept. i do not have much difficulty with any of mine. it is about as annoying as the extra step of the Kelly turnlock for me, less convenient than a Birkin but not impossibly so.
It's box. Truth be told, I had to call Barney's to ask the SA how to unclasp it. She told me to push down on the top of the handle and then pull the tab off the tongue

I adore this bag

