legacy bag broken in less then a week!

[shelbell77]

Thats exactly what happened to my dusty rose leather flap...but luckily they got the new one shipped to me from another store the week before it sold out!!!!!

 

[sunsets]

I got this from the web site:

[FONT=Arial,Helvetica][SIZE=-1]The turnlock closure on my handbag needs replacing. Is that something I can do myself?
We can send you a new turnlock with instructions for replacement. Please call 1-888-262-6224 for more information.
[/SIZE][/FONT]

 

[Kiari]

They wont reapair it. They will give you a credit though.

 

[noshoepolish]

Sunset I know that goes for older smaller turnlocks. I would call about the newer ones.

 

[randarific]

they replaced my wristlet when the turnlock fell off.

 

[PyAri]

Wow, that really sucks.
Glad to hear they were willing to replace it for you, even if you do have to wait.