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pursemama said:Goooddd...the person who packed the JC Ramona must've been colorblind!! I got my package today from Bergdorf, I was so excited to get the NAVY Ramona and to my big disappointment
:evil: !....it was BLACK!! I sent it back of course (have black already)...no Navy
Ramona for me. Bergdorf really sucks!!...sometimes.
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foxycleopatra said:Sorry to hear that, pursemama. In that case Bergdorf should definitely refund your shipping costs (both ways). My experience with Bergdorf (both online & in-store) has been positive so far, so it's sad to hear about these egregious errors in their order processing.
SoCal said:Pursemama...Ugh! How frustrating... I have the name, email address, and phone number of a rep at JC UK if you would like to try to find a navy in London...she was great about locating the stone Ramona for me and it ended up costing slightly less than in the US.