Isabel Marant hidden wedge sneaker

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#3,391
Aahh drama!! My bobbys had a small cut in the suede, probably because there was a thin part there. I noticed it because there were a few suede 'hairs' coming out and I carefully felt with my nail. It wasn't striking but I took it to the shoe repair for advice, there's a layer leather unterneath so it probably didn't matter but I wanted to know for sure. I told them to be careful because they're my favourite shoes, and she said she would glue them and I would'nt even notice. Well... she abused them and it's really obvious and ugly!! It looks like she made the hole bigger, and on top of that there are glue stains. It's an open hole right now, with glue on the sides... I told her I was very shocked and it was very ugly, she said it would be better when it dried up. Guess it didn't!! So they're unwearable for me now, I didn't buy 400 euro shoes to wear them with a hole and stains. If she couldn't fix it she could have told me that, that way I could go back to the shop to return them (I didn't want that in the first place because they're sold out and coundn't be replaced, but now I have nothing...) but she has left me no options!! I'm calling them and going back there saturday, I want them to refund my shoes although I hate that but this isn't fixable anymore, maybe it can get a little less ugly than it is right now, but it will stay a lot worse than the way I brought them in. I'm so mad and kind of afraid they're not refunding the shoes... Do you guys have any advice?
 
#3,392
ennna said:
Aahh drama!! My bobbys had a small cut in the suede, probably because there was a thin part there. I noticed it because there were a few suede 'hairs' coming out and I carefully felt with my nail. It wasn't striking but I took it to the shoe repair for advice, there's a layer leather unterneath so it probably didn't matter but I wanted to know for sure. I told them to be careful because they're my favourite shoes, and she said she would glue them and I would'nt even notice. Well... she abused them and it's really obvious and ugly!! It looks like she made the hole bigger, and on top of that there are glue stains. It's an open hole right now, with glue on the sides... I told her I was very shocked and it was very ugly, she said it would be better when it dried up. Guess it didn't!! So they're unwearable for me now, I didn't buy 400 euro shoes to wear them with a hole and stains. If she couldn't fix it she could have told me that, that way I could go back to the shop to return them (I didn't want that in the first place because they're sold out and coundn't be replaced, but now I have nothing...) but she has left me no options!! I'm calling them and going back there saturday, I want them to refund my shoes although I hate that but this isn't fixable anymore, maybe it can get a little less ugly than it is right now, but it will stay a lot worse than the way I brought them in. I'm so mad and kind of afraid they're not refunding the shoes... Do you guys have any advice?
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By shoe repair, is this an independent shoe repair place? If so, trying to return the shoe with obvious marks may not get taken back.

Lets hope whoever does the return does not notice the changes you made.

I'm sorry this has happened to you but if you paid this much for a pair of shoe and you're not entirely happy with it, don't keep it, walk away and cut your losses. Suedes and holes generally don't go we'll together, unless its in an inconspicuous place, you're going to notice the repair.

Do you have any photos of how the repair looks?
 
#3,394
PinkPeonies said:
By shoe repair, is this an independent shoe repair place? If so, trying to return the shoe with obvious marks may not get taken back.

Lets hope whoever does the return does not notice the changes you made.

I'm sorry this has happened to you but if you paid this much for a pair of shoe and you're not entirely happy with it, don't keep it, walk away and cut your losses. Suedes and holes generally don't go we'll together, unless its in an inconspicuous place, you're going to notice the repair.

Do you have any photos of how the repair looks?
Click to expand...

thanks for your reply! yes, an independent shoe repair store, before this I did have nice experiences with them. That's also the problem, it would be fine by me (better even...) if they would've told me it would be ugly. Instead they said that they would fix it. The little cut I before was almost invisible, but I was afraid it would become worse or a weak spot or something. Now there's a gaping gole with glue around, btw it's on top of my toes!! I don't think the shop is taking them back since the shoe repair touched it and made it worse, I can't prove to the shop anymore what it's been before and that it's a production complaint... So i guess my only option is getting my money from the shoe repair shop, but I'm afraid they won't do that (even though I think they should... They should've not touched it so they didn't have to take responsibility for this)

edit: I have pictures on my phone, will post them after wednesday!
 
#3,395
julijica said:
Yes, beige from AW.
I don't have their e mail, maybe you can find it here http://www.debijenkorf.nl/
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Thank you, are they still full price? I've decided that it is the white Betty that I really want for summer. Why has she not done them again? They are so nice! I have found them in a 41 but my black bobbys are a 40 so I imagine they'll be too big. Does anyone have the bobby and Betty? Do they run the same?tia
 
#3,396
Pembldon said:
Thank you, are they still full price? I've decided that it is the white Betty that I really want for summer. Why has she not done them again? They are so nice! I have found them in a 41 but my black bobbys are a 40 so I imagine they'll be too big. Does anyone have the bobby and Betty? Do they run the same?tia
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I have both and they run pretty much the same.
 
#3,397
I finally received my Lilas Sz 36 Bayleys and could not be happier that I was able to find this colour and size. It fits so much better and doesn't feel as clunky as the 37's did. Now I have 2 of them in different sizes :shame::shame::shame:

Now I think i'm finally done with my very small collection :love::hbeat:
 
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